Cassie Kelly | Page 4

Good Quality Assurance! We have bought two new vehicles now thru WK, and have utilized their service center for maintenance. You can't beat their service hours, easy of sche We have bought two new vehicles now thru WK, and have utilized their service center for maintenance. You can't beat their service hours, easy of scheduling, and Cassie (sp) is an EXCELLENT service rep. All of our maintenance to date has been flawless....fixed right the first time and the car returned 'clean as a whistle'. Been very happy with WK ! ! More

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Cassie Kelly’s amazing service Cassie always handles my service needs perfectly. I’ll make sure to continue to reach out to her if myself or anyone I know needs any service for thei Cassie always handles my service needs perfectly. I’ll make sure to continue to reach out to her if myself or anyone I know needs any service for their vehicke(s). She is always on time and respectful of my needs. The customer care department was very easy to work with as well. They scheduled my service when I needed it to get done and everything went exactly as planned as usual. More

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Great staff and service! I am always pleased with the service received at Win Kelly. They are courteous, knowledgeable and get you in and out on within the time they tell you. I am always pleased with the service received at Win Kelly. They are courteous, knowledgeable and get you in and out on within the time they tell you.Kudos to Cassie and Cristin! More

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Very quality service My service person contacted me everyday. She was very friendly and helpful. I had a great experience getting my car serviced with Win Kelly Chevrolet. My service person contacted me everyday. She was very friendly and helpful. I had a great experience getting my car serviced with Win Kelly Chevrolet. More

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"April Fools Day 2017" The service department at Win Kelly is "horrible." I would not recommend any of my family or friends to purchase a vehicle or get a vehicle serviced. The service department at Win Kelly is "horrible." I would not recommend any of my family or friends to purchase a vehicle or get a vehicle serviced. Both times I dropped my vehicle off my car sat until 4:00pm one day and 3:00pm another day with no phone call from service advisor and no work on my vehicle. I'm contacting GMC with ALL my concerns that Win Kelly alleges they can't find anything. I have had nothing but poor service from the service advisors. I had to ask for the service director both times. Win Kelly service advisors need to get rid of the,"I don't care attitude." More

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Disappointing results After spending over three thousand dollars for repairs and two visits for same issue and losing over 5 days of no vehicle overall and having to get my After spending over three thousand dollars for repairs and two visits for same issue and losing over 5 days of no vehicle overall and having to get myself a rental that cost a additional $500 dollars the problems still exist as they did before with no change. Robert Cranford, Washington Post 410-598-0364 More

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very nice i love takeing my vehicals there to get worked on very pleasant and polite happy. but needs work on the phones when you call need to call you back sooner. other than that I am very happy . brian is v very pleasant and polite happy. but needs work on the phones when you call need to call you back sooner. other than that I am very happy . brian is very good mechanic. More

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