Catherine Reed | Page 3

Cathy was a great help. Cathy was great with taking car of the change over of my lease vehicle. She worked with me and then when my husband went to pick up the vehicle it onl Cathy was great with taking car of the change over of my lease vehicle. She worked with me and then when my husband went to pick up the vehicle it only took about 15 minutes to go over the paperwork. Cathy gave us great service and with a smile. More

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New Fusion I wasn't in the market for a new vehicle but I saw the incentives online and decided to go to Shakers to see what we could work out. From beginning to I wasn't in the market for a new vehicle but I saw the incentives online and decided to go to Shakers to see what we could work out. From beginning to end Cathy was great, she was able to get me what I needed for my trade in and get me a great price on a great vehicle. Couldn't be happier. More

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Great experience We have been a loyal customer of Shaker Family Ford for over 30 years. The quick turnaround on our recent lease was greatly appreciative. We have been We have been a loyal customer of Shaker Family Ford for over 30 years. The quick turnaround on our recent lease was greatly appreciative. We have been dealing with Cathy Reed for quite a few years. She is very courteous and listens to your concerns. More

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New Car Purchase We recently purchased a new vehicle from Shaker Family Ford. Our we had an excellent experience throughout the process as our Sales Consultant "Cathy We recently purchased a new vehicle from Shaker Family Ford. Our we had an excellent experience throughout the process as our Sales Consultant "Cathy Reed" was very knowledgble and exceeded our expectations by providing excellent service in all aspects of the process. She promptly addressed any concerns with positive results. I would highly recommend her to future customers. More

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Review of Transit Van purchase Purchased a new Ford Transit van from Shaker and Cathy Reed. Dealership was very clean and all employees were extremely friendly and helpful. We did Purchased a new Ford Transit van from Shaker and Cathy Reed. Dealership was very clean and all employees were extremely friendly and helpful. We did have an issue with a Ford recall which did delay the delivery. Cathy offered to loan us a van during the wait which I declined, but did appreciate the offer. Overall, a very pleasant experience. More

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Great experience! Made looking for a car a very easy and simple process, very fair prices. Truly a family friendly place to buy a car, certainly coming back here for th Made looking for a car a very easy and simple process, very fair prices. Truly a family friendly place to buy a car, certainly coming back here for the next one! More

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Excellent service. Excellent attention to detail throughout the sale. Quality information provided concerning the vehicle history. We were provided with a detailed revi Excellent attention to detail throughout the sale. Quality information provided concerning the vehicle history. We were provided with a detailed review of the new features on the Lincoln MKZ 2017 model. More

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Buying Made Easy!!! I had been searching for a newer Expedition EL to replace my wife's 2008. I found the model we wanted at Shaker's Family Ford, however I live 2.5 hou I had been searching for a newer Expedition EL to replace my wife's 2008. I found the model we wanted at Shaker's Family Ford, however I live 2.5 hours away. Cathy Reed answered all of my questions and provided me with the information I requested via web inquires. She also made me a personalized video of the vehicle and sent it to me prior to my visit. Cathy provided excellent customer service throughout the sales process. I received a fair price for my trade-in and was very happy with terms of the sale for our 2015 Expedition EL Platinum. She explained everything that comes along with a Ford Certified Pre-Owned vehicle from the inspection process to vehicle coverage. I also received brand new tires and pads & rotors without asking because they were identified on the final inspection. Cathy also spent valuable time with me explaining the operational details that came with our new vehicle. She also offered to compete with my bank's financing offer. Cindy in finance handled my insurance and registration which saved me a trip to the DMV. And she had all of the paperwork organized and processed swiftly to get me on my way. Overall, I could not have asked for a better car buying experience. Especially from over 2 hours away! Thank you Shaker Family Ford! - Tom G. More

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Purchase Certified Used Car We purchased a certified used Ford Explorer from Cathy Reed. She was excellent and very informative on the vehicle we purchased. She took the time to We purchased a certified used Ford Explorer from Cathy Reed. She was excellent and very informative on the vehicle we purchased. She took the time to make sure we knew all the little gadgets before we drove off the lot. This is a kid friendly center. Every employee was very welcoming and made you feel like home. More

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Great dealership. On Saturday 7/29/2017 I leased a new Ford Escape with the assistance of Cathy Reed. She is a true professional and listens to your wish list and makes On Saturday 7/29/2017 I leased a new Ford Escape with the assistance of Cathy Reed. She is a true professional and listens to your wish list and makes it happen. This is my 4th vehicle from Shakers and with Cathy's assistance. That really says it all. I recommend Cathy and Shakers to everyone for a smooth purchase/ lease with no haggling or pressure. Thanks also to Manny Pinho for making the lease processing go smoothly. More

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