Catlin Osborne
Catlin Osborne at Martin Kia

Catlin Osborne | Page 10

Sales Representative

Martin Kia

298 East Cleveland Ave
Newark, DE 19711

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4.6
127 Reviews

Specialties & Trainings

Honda

Mazda

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4.6

127 Reviews

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127 Reviews of Catlin Osborne

September 28, 2020

Dealership Rating
Employee Rating

Shannon & Caitlin did a great job from start to finish. I was kept well informed on my vehicle delivery date and my vehicle was pretty much ready to go when I arrived for pickup. I had never bought a vehicle More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Smith

Sep 29, 2020

Martin Kia responded

Thank you Joe for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia. We want to welcome you to the Martin Kia customer family. let us know if we can assist you with anything else. Enjoy your new Kia Telluride! Martin Delivers!

September 06, 2020

Dealership Rating
Employee Rating

Catlin did great job. However 3 1/2 hours at the dealership was a problem. We were apologized to a number of times. But staffing issues are not our problem. More

by davidar31
Recommend Dealer
Yes
Sep 06, 2020

Martin Kia responded

Thank you for the kind review. We appreciate you taking the time to review Martin Kia. Your concerns will be brought to the attention of upper management. We want to welcome you to the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

September 05, 2020

Dealership Rating
Employee Rating

We really enjoy our experience every time we come to Martin Kia Professional and Excellent Customer Service Caitlin is the best and always takes care of us . More

by Juliej620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2020

Martin Kia responded

Thank you Julie for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

August 31, 2020

Dealership Rating
Employee Rating

Our experience was great from start to finish. Caitlin Osborne was extremely knowledgeable and answered all of our questions and/or concerns. The entire process was fantastic and would highly recommend n More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2020

Martin Kia responded

Thank you Joe for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia and are thrilled to have you as a member of the Martin Kia customer family. Let us know if we can assist you with anything else. Enjoy your new Kia. Martin Delivers!

August 16, 2020

Dealership Rating
Employee Rating

Caitlin and Phil were great to work with. They went Caitlin and Phil were great to work with. They went above and beyond making things right and made sure that my wife and I got everything we were loo More

by Beej4883
Recommend Dealer
Yes

Other Employees Tagged: Phil Rockwell

Aug 17, 2020

Martin Kia responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are thrilled to have you as a member of the Martin Kia customer family. We are here for you after the sale as well. Let us know if we can assist you. Enjoy your new ride! Martin Delivers!

August 02, 2020

Dealership Rating
Employee Rating

The staff were so nice and informative. I love the car! Shannon and Catliyn are a great asset to your company. I will definitely buy from Kia again. More

by tarasuda1
Recommend Dealer
Yes

Other Employees Tagged: Shannon Smith

Aug 03, 2020

Martin Kia responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia. We want to welcome you to the Martin Kia customer family and know that we are here for you after the sale as well. Let us know if we can assist you with anything. Enjoy your new Kia. Martin Delivers!

July 13, 2020

Dealership Rating
Employee Rating

Great Buying Experience Everyone was very helpful, attentive and answered and explained any questions we had. No pressure at all. Got what I wanted and at a price that I wa More

by Carmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Betty and Finance Manager Mr. Grubb

Jul 14, 2020

Martin Kia responded

Thank you Carmen for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and are thrilled to have you as a member of the Martin Kia customer family. Enjoy your new ride! Martin Delivers!

July 06, 2020

Dealership Rating
Employee Rating

Great Deal and Great Sales Team I met with Caitlin Osborne and Shannon Smith in reference to leasing vs. purchasing a new Sorento. They were very knowledgeable, professional and wor More

by Patty5877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Smith

Jul 07, 2020

Martin Kia responded

Thank you Patty for the incredible comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are here for you after the sale as well. Let us know if we can assist you with anything. Welcome to the Martin Kia customer family. Enjoy your new Kia Sorento! Martin Delivers!

July 04, 2020

Dealership Rating
Employee Rating

Mr. Vernon was very helpful throughout the whole process. He made the whole experience easy for my wife and I, by being thourough and patient when answering all of our questions More

by Marlon1101
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Pelzer, Vernon Sharper , Melvin Aiken, Rashaad Barbour, Jordan Guillory, Shannon Smith

Jul 05, 2020

Martin Kia responded

Thank you Marlon for the kind words and 5 star review. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. Let us know if you need our assistance with anything else. Enjoy your new Kia. Martin Delivers!

June 27, 2020

Dealership Rating
Employee Rating

Purchased New KIA Optima - Good Experience A few weeks ago I contacted Martin KIA to look at a new car. Caitlin Osborne contacted me and I went down and did test drives of an Optima and Forte. More

by fredciii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2020

Martin Kia responded

Thank you Fred for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

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