Caysen Smith

Holm Automotive Center Inc responded

Thank you for the fantastic review, Ramon! We are so pleased to hear that you felt you were treated fairly and that we were able to give you a good price on your new truck. We are committed to creating meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We are proud of our entire team, including Ross, Tim, Kim, Caysen, Frank, Carter, William, Noe, Cedric, and Stephen, for providing you with an excellent experience. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent review! We are so pleased to hear that you found our team to be professional, understanding, and focused on your budget and needs. We are determined to provide a valuable experience for our clients and are always willing to go the extra mile to find the perfect vehicle for you. We will be sure to share your kind words with Caysen and William. We appreciate your recommendation and your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for your feedback! We're glad to hear that our team is very polite and committed to understanding and fitting your needs. Our goal is always to provide fair value while helping our clients meet the demands of their lives through their vehicles, which is a core part of our mission statement. We appreciate you acknowledging Caysen Smith. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that Caysen was a very nice and calm salesperson, and that you enjoyed dealing with him! His professionalism and generosity in giving Chris credit for the sale truly exemplify our commitment to teamwork and concern for others. That kind of integrity is what builds strong relationships and trust. Thank you so very much for sharing your positive experience! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Our sincerest apologies for any confusion regarding your transaction. We understand your frustration regarding the timeline of your vehicle delivery. We are looking into the sequence of events to fully understand what occurred. Please reach out to Cedric Salas if you have any additional concerns we can address while we reviewing the account. Thanks for shopping with us and we hope to see you back for your complimentary maintenance. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words! We're delighted to hear that our team was helpful and made your vehicle search and purchasing process smooth and pressure-free. We understand that buying a vehicle is a significant decision, and we strive to create a comfortable and supportive environment for our customers. We are glad that we could provide you with a positive experience. Making the process smooth and comfortable is a reflection of our commitment to Customer Care and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Dear Mackenzie Stoll, Thank you for your fantastic five-star review! We're delighted to hear you had an overall excellent experience at Holm Automotive Center. It's wonderful that you appreciated our communication and time efficiency, and that you found exactly what you were looking for. We're especially proud of Caysen Smith, William Wobbeking, and Cedric Salas for their teamwork and dedication to providing exceptional "Customer Care." Your positive feedback underscores our commitment to making the car-buying process smooth and satisfying. We strive to be "Industrious" in our efforts to meet customer needs. We appreciate you choosing Holm Automotive Center and hope to see you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your experience. We're glad to hear they did a good job overall. Taking initiative and ensuring transparency reflects our commitment to customer care and doing things right. We certainly value & appreciate your feedback. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience and appreciated our honest, low-pressure approach to sales. Creating a comfortable and transparent buying process is important to us, and we're delighted it resonated with you. We look forward to welcoming you back in the future! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the wonderful review! We're thrilled to hear about your positive experience working with Noe Grullon. We're proud of his dedication to providing knowledgeable, helpful, and pressure-free service. It's fantastic that he was able to assist you in finding the perfect vehicle to meet your needs. We appreciate your business and are delighted you left Holm Automotive Center happy! Sincerely, the Holm Automotive Team of Abilene