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Serra Chevrolet

Birmingham, AL

4.1
896 Reviews
Call Dealership (205) 853-2906

1170 Center Point Pkwy

Birmingham, AL

35215

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896 Reviews of Serra Chevrolet

February 19, 2026

The buying process from start to finish was enjoyable. The process was efficient and the people were pleasant and professional. Our Salesperson (Luz) was great from beginning to end. The finance/business More

by craigcolemel831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luz
Report | Print
Feb 19, 2026 -

Serra Chevrolet responded

Thank you for your wonderful review, Craig! We're glad to hear that your buying process at Serra Chevrolet Birmingham was enjoyable and efficient. It's fantastic to know that Luz provided you with great service throughout your experience. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Serra Chevrolet Birmingham Team

November 18, 2025

I LOVE my Serra Chevrolet. The work is ALWAYS done well..they take care of BOTH of my cars. The Staff is EXCEPTIONAL.. Professional yet down to earth. I never have a long wait, More

by CHF.AUDREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania , Tessa McCown, Colin Whisenant, John Ard, Vicky Wright
Report | Print
Nov 19, 2025 -

Serra Chevrolet responded

Thank you so much for your wonderful review, Audrey! We are thrilled to hear that you love your Serra Chevrolet and that our team has consistently provided exceptional service for both of your cars. Your kind words about our staff mean a lot to us, and we appreciate your trust in us. We look forward to taking care of your vehicles again in the future! Sincerely, The Serra Chevrolet Birmingham Team

October 22, 2024

The first guy salesperson that I had tried to charge me $3,000 more. They end up firing him the second one on the second contract that I had to go sign. Try to charge me again more as soon as I sign that s More

by yhorner2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew was the first one and I cannot remember the second person I had talked to in financials
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Oct 26, 2024 -

Serra Chevrolet responded

Our team has acknowledged this review.

April 30, 2024

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle. More

by angelemartin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson, Kevin Hernandez, Christian Terrell, Malik Khayyam, Mason McFalls, Chris Hemingway, Chris Smith
Report | Print
May 02, 2024 -

Serra Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

April 21, 2024

Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! More

by Jessica.king
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown, Colin Whisenant, John Ard, Vicky Wright, Chris Smith
Report | Print
Apr 23, 2024 -

Serra Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership, Jessica! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Serra Chevrolet Birmingham Team

April 19, 2024

I have been watching this particular vehicle for a few months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. More

by brian.snellgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike, Vicky Wright, Chris Smith
Report | Print
Apr 22, 2024 -

Serra Chevrolet responded

We are so happy to hear that your recent visit went so well for you, Brian! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

April 17, 2024

Good dealership. Matt helped me get the truck of my dreams. Everyone was super helpful. More

by troyhoffman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Franks
Report | Print
Apr 19, 2024 -

Serra Chevrolet responded

Thank you for leaving us this great review, Troy! We are very happy to hear that Matt could be so helpful to get the truck of your dreams. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

April 14, 2024

Customer service was nice and professional. My car was carefully maintained. Please with the service. More

by anniej632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Apr 16, 2024 -

Serra Chevrolet responded

Annie, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Serra Chevrolet Birmingham. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Serra Chevrolet Birmingham Team

April 14, 2024

Started out bad but has gotten better Tess is fantastic and I’m glad we stuck with them More

by kenneth.mccutcheon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
Report | Print
Apr 16, 2024 -

Serra Chevrolet responded

Thank you for your feedback, Kenneth. We always strive to meet the needs of our customers no matter the situation and are glad Tess and our team were able to turn things around. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

April 13, 2024

Tia in the service department was great she was so sweet and she called me the next day to make sure everything was good. Great Customer Service 😊 More

by Shammeka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia I think that was her name she was sitting in the corner when I walked in
Report | Print
Apr 16, 2024 -

Serra Chevrolet responded

Shammeka, we are ecstatic to hear about your positive experience with us! We will share your feedback with Tia and our team and hope to see you again soon! Sincerely, The Serra Chevrolet Birmingham Team

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