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Celeste Harris

Overview Reviews (108) Inventory (241)

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Celeste Harris

Celeste Harris | Page 2

Service Consultant

Lexus of Wayzata

16100 Wayzata Blvd
Wayzata, MN 55391

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4.9

108 Reviews

Overview Reviews (108) Inventory (241)

4.9

108 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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108 Reviews of Celeste Harris

December 21, 2024

Dealership Rating

Employee Rating

Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More

by Larson Insurance Services Inc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Bennett

Dec 23, 2024 -

Lexus of Wayzata responded

Hi Larson, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (952) 476-6111 so we may identify ways to improve your experience.

December 20, 2024

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Employee Rating

They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. courteous. The best dealership I have ever worked with. More

by Jennifers

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Bennett

Dec 22, 2024 -

Lexus of Wayzata responded

Jennifers, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

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Employee Rating

Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. . very meticulous service department which I appreciate greatly. Thank you very much. More

by Beasley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Bennett

Dec 14, 2024 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

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Employee Rating

Great service. Kind and very helpful with answering all questions and concerns. Very happy with the service!!! Kind and very helpful with answering all questions and concerns. Very happy with the service!!! More

by Connieandpeteg

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Riches

Nov 24, 2024 -

Connieandpeteg responded

Thanks for the wonderful service

November 12, 2024

Dealership Rating

Employee Rating

Regarding the dealership I would rate it very high. No complaints at all. I purchased a used Lexus and soon after the purchase I had. Battery issue. While dealing with that they also dealt with one oth No complaints at all. I purchased a used Lexus and soon after the purchase I had. Battery issue. While dealing with that they also dealt with one other, but costly, issue that they would not needed to take care of. More

by Jonnord01

Recommend Dealer

Yes

Other Employees Tagged: Helton Cerqueira

Nov 14, 2024 -

Lexus of Wayzata responded

Thank you Jon Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

August 30, 2024

Dealership Rating

Employee Rating

Very easy check in. Lexus rep, Celeste, was attentive and thorough. No issues with overall experience Lexus rep, Celeste, was attentive and thorough. No issues with overall experience More

by PL

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 05, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2024

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Employee Rating

They got me done in a very fast manner and I was happy, and satisfied and satisfied More

by willisb1060

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Bennett

May 25, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 20, 2024

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Employee Rating

Appreciated the great service! Vehicle was ready when promised and the service department did a great job communicating with me. Vehicle was ready when promised and the service department did a great job communicating with me. More

by Patrice.cramer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Suedbeck, Tom Bennett, Matthew Meyer , Scott Teebo, Gabby

May 22, 2024 -

Lexus of Wayzata responded

Hi Patrice, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 08, 2024

Dealership Rating

Employee Rating

Solid performance. Always done in time they told me. No surprises. Celeste provides excellent service. Always done in time they told me. No surprises. Celeste provides excellent service. More

by Scomiller

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jake Blomquist

May 10, 2024 -

Lexus of Wayzata responded

Hello Scomiller, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2024

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Employee Rating

Excellent service. Very pleased and helpful employee at check in. Loaner car arrangement went very well. Very pleased and helpful employee at check in. Loaner car arrangement went very well. More

by Jet

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 15, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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