Celine Zollinger | Page 34

I can't talk about the dealership as a whole because I only interacted with one person but I can tell you that Celine was absolutely fantastic and amazing. She made it a completely painless experience. Wh only interacted with one person but I can tell you that Celine was absolutely fantastic and amazing. She made it a completely painless experience. While many people dread ever having to go to a dealership, Celine makes it so much less painful. More

by JLM Verified Customer Verified Customer

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Good service and great work done. Easy to make appointment when you call them. Thanks Easy to make appointment when you call them. Thanks More

by alichowdhury2002 Verified Customer Verified Customer

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Celine was very informative. Brought my car in the for 1 yr service and had my car ready and back on the road within the hour. Brought my car in the for 1 yr service and had my car ready and back on the road within the hour. More

by CINDY2083 Verified Customer Verified Customer

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Celine Zollinger is outstanding. She is friendly, smart, professional, and efficient. Toyota is fortunate to have her in their service department.We specifically use this Toyota de She is friendly, smart, professional, and efficient. Toyota is fortunate to have her in their service department.We specifically use this Toyota dealership for servicing, because of the exceptiona service Celine and your team provide. More

by COMPMAN01 Verified Customer Verified Customer

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was very pleased with Celine very pleasant process was faster than i expected thank you faster than i expected thank you More

by DLIBMAN6 Verified Customer Verified Customer

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Easy to schedule online. Went in at scheduled time. Celine made everything easy, and reassuring. Went in at scheduled time. Celine made everything easy, and reassuring. More

by ncfm50 Verified Customer Verified Customer

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was very pleased with Celine very pleasant process was faster than i expected thank you faster than i expected thank you More

by MELLIE11434 Verified Customer Verified Customer

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Very happy with the service I got in and out thank you name Michael Oconnor name Michael Oconnor More

by MOE1180 Verified Customer Verified Customer

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I appreciate their good service . They take care their each customer. All over their service is excellent They take care their each customer. All over their service is excellent More

by mdaminhaque Verified Customer Verified Customer

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My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appointments. Nothing later. The only other option is to possibly do a Saturday. With all the cars you sell, and all the people you have to service, wouldn't it be prudent to extend your hours rather than reduce them? You used to have full weekends! 2) You need to upgrade your IT software because you are currently not able to reconcile your databases. I am contacted by e-mail, text, and phone, and although I respond to one, I am still contacted by the other two with the same question. I respond to the 2nd, and still contacted with the 3rd. This is annoying! on my history, it shows the autos I have had through Advantage Toyota, but it should also show when I returned the lease, so when I make the appointment, I am not asked about my 2016 Toyota, which was returned 2 Toyotas ago! I speak with the representative on the phone asking me to set up an appointment, but I had already done so online, then confirmed by text and e-mail, and still received a call about it. This is crazy. You need to be able to reconcile the information so it is updated in real time. Otherwise, Andy and Celine are the tops! More

by Jack47k Verified Customer Verified Customer

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