Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 22

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.6
269 Reviews
4.6

269 Reviews

Write a Review

269 Reviews of Cesar Arbelae

May 20, 2021

Dealership Rating
Employee Rating

Very courteous and friendly. Knowledgeable and quick to respond. Very happy with the service and Cesar was great. Close to home and easy to find. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Herb Chambers Kia of Burlington responded

Dave, we are thrilled to hear that you had such an exemplary experience at Herb Chambers Kia of Burlington! Thank you so much for coming in and for leaving us this kind review!

May 18, 2021

Dealership Rating
Employee Rating

Always super responsive and helpful. I've used them many times and they have come through at short notice more than once for me. They also do a lot in my community which i appreciate More

by nicholasmith44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

May 19, 2021

Herb Chambers Kia of Burlington responded

Thanks for the great review! We're glad to hear our team has provided such great care to you and has earned your business! We look forward to seeing you next time! - Herb Chambers Kia of Burlington

April 15, 2021

Dealership Rating
Employee Rating

Ceasar was so very helpful . I called because my car needed service and I needed help getting a bike rack for my family . They are all going on a biking vacation . It turns out there was a rust issue an More

by Puppies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Herb Chambers Kia of Burlington responded

We're so glad Ceasar could take care of everything for you! We appreciate your positive feedback about the experience and hope your family has a wonderful vacation!

April 02, 2021

Dealership Rating
Employee Rating

Took the car in for an oil changeCharged for 7qts of oil Took the car in for an oil change Charged for 7qts of oil on a car that only holds 5.5qts max Left a message to review and got no answer for 3 days More

by Stephen
Recommend Dealer
No

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Apr 26, 2021

Herb Chambers Kia of Burlington responded

Stephen, thank you for bringing this to our attention. It is never our intention to leave a customer without a response. Please reach out to me directly and I would be more than happy to address your concerns, Senee O'Connell - General Manager - soconnell@herbchambers.com

March 02, 2021

Dealership Rating
Employee Rating

I’ve been having my 2010 Kia Sportage serviced here at Herb Chambers Kia for @ 5 years. As usual the service and friendliness of the service department was excellent. I would highly recommend this dealers More

by Ms Kia K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

Mar 02, 2021

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience! We strive to deliver efficient service, and it is wonderful to hear that this has been reflected in your time working with us. We appreciate your business over the years and hope to see you back next time! - The Herb Chambers Kia of Burlington team

February 14, 2021

Dealership Rating
Employee Rating

I've been a customer since 2010. In a time when consumer loyalty is non-existent, I think it speaks for itself why we choose to come back to this dealership year after year for our Kias. More

by Joseph C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Feb 15, 2021

Herb Chambers Kia of Burlington responded

Joseph, your continued support means the world to us! Thank you for taking the time to share your positive feedback with us. We are proud to have you as a customer and we look forward to welcoming you back to Herb Chambers Kia of Burlington next time!

February 09, 2021

Dealership Rating
Employee Rating

Our experiences at Herb Chambers of Burlington has always been to our liking. The service department tells you exactly what's wrong with your vehicle. No pressure to get it fixed that day. They'll se More

by comprintjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Feb 09, 2021

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Kia of Burlington, and we will be sure to pass along your kind words. We look forward to your next visit!

December 20, 2020

Dealership Rating
Employee Rating

Always very good! This is my fourth Kia so far. Jennifer Nelson is the best! On time, and very good thorough work. We will be back. More

by Charles L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Dec 20, 2020

Herb Chambers Kia of Burlington responded

Charles - We appreciate your loyalty to Herb Chambers Kia of Burlington! Thank you for your business and for taking the time to share your experience working with Jennifer. We are wishing you many safe and happy miles in your new vehicle, and hope to see you again down the road!

December 03, 2020

Dealership Rating
Employee Rating

I love the service I recieve here. Best dealership experience I've ever had. They don't try to upsell services or intimidate you. They just service whatever you ask them to do at a fair price. Highly More

by Michael C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Herb Chambers Kia of Burlington responded

Michael - Thank you for taking the time to review us. Hearing that your visit to Herb Chambers Kia of Burlington was the best dealership experience you have ever had made our day! Thank you for your business, and we hope to work with you again down the road!

November 18, 2020

Dealership Rating
Employee Rating

I always have been satisfied with this dealership. Working with Cesar in service always makes it a positive experience. The best Kia service ! I live in Salem & worth the trip ....would n More

by MYKIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

Nov 19, 2020

Herb Chambers Kia of Burlington responded

Thank you for your continued support of Herb Chambers Kia of Burlington! It is fantastic to hear that Jen and Cesar continue to impress you by providing great service. We are grateful for your business and we look forward to working with you next time!

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