Cesar Arbelae | Page 3

The team was very helpful during my visit . The service was prompt and they even advised me on what repairs I will need soon. Good service. The service was prompt and they even advised me on what repairs I will need soon. Good service. More

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Service is easy to schedule, they keep my service costs at a minimum, and to the limited extent that I've needed service or repairs. the work is done with perfect competence. Today I had something attended at a minimum, and to the limited extent that I've needed service or repairs. the work is done with perfect competence. Today I had something attended to that I'd been forwarned by another mechanic could be involved and costly. Highly skilled tech fixed the issue, the difficult -to- access front/side marker light. Service cost: $32! I love this place. My relativly problem-free 2015 Kia Forte has @108,000 miles as of Nov. 2023. I would buy from this Burlington Herb Chambers dealership again in a second. More

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Great service! ! Not only did they completely service my vehicle but it was ready so quickly!! ! Not only did they completely service my vehicle but it was ready so quickly!! More

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Everybody was very polite and professional, and I did not have to wait long to have my car serviced and I did not have an appointment have to wait long to have my car serviced and I did not have an appointment More

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I have gotten all of my services done here for the past 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we w 10 years now! Everyone here in service and sales are amazing. My family has bought or leased 17 cars now at Herb Chambers Kia in Burlington, and we will continue to go back to them, happily! More

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Outstanding performance by Cesar at front desk and the technicians who worked on my car. Cesar provided me with accurate e timeline for repairs needed depending on diagnostic results. He kept me updated 1 technicians who worked on my car. Cesar provided me with accurate e timeline for repairs needed depending on diagnostic results. He kept me updated 10 mins before car was ready for pick up. Car now runs smooth and repairs did not cost me anything as Cesar determined it was covered by extended warranty! Amazing dealership! More

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Brought my 2018 Kia sorento to herb chambers Kia Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 Burlington mass for the anti theft recall and said there was a trailer hitch recall which this sorento is not equiped with. Repair was done approx 45 min and started my vehicle and proceeded to travel to Maine approx 70 miles. Stopped into Home Depot parking lot shop and when returned to car started up and was unable to get out of park. Tried everything and then called back to dealer to what happened due to I brought a perfectly running car in for a recall and now have this problem that has never happened before, over the phone instructed me to use scores driver to remove cap on console and push the bitten under cap to release the lock manually so to get out of park. Stated nothing they did has nothing to do with this problem which I am very suspicious to why that previously the car never had any problems. This is bazaar that within 1hr after bring to them for recall this problem starts. I certainly hope this was not done unscrupulously to have more work done.now have to use screw driver every time that car is parked so to drive. Have made appointment to return car to them to look at this problem in a week. I also may seek a independent repair shop look Into this matter and how this could possibly happen to a car that has been running perfectly to now having this problem after bringing in for this recall More

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Horrible experience. The service was deplorable. Front desk people (Cesar) was always too busy on his personal cell phone, rude, and unhelpful. The mechanics looked depre The service was deplorable. Front desk people (Cesar) was always too busy on his personal cell phone, rude, and unhelpful. The mechanics looked depressed and could care less about being there. When it came to payment they quoted a different price than on the receipt. The TV was blaring and shows were not in English so no one in the waiting room could enjoy any show. I would NOT recommend this place! More

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Service was on time, service was done quickly, and the service dept was very courteous service dept was very courteous More

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Cesar and everyone from service to technicians to the cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a let cashier were superb. i had a horrible experience with honda of burlington but will now be a loyal customer of kia in burlington. i am writing a letter to corporate More

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