Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 2

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
212 Reviews
4.8

212 Reviews

Write a Review

212 Reviews of Cesar Arbelae

January 20, 2024

Dealership Rating
Employee Rating

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Jan 22, 2024

Herb Chambers Kia of Burlington responded

Gerard, we're delighted to know that you've had such positive experiences with our team at Herb Chambers Kia of Burlington. We truly appreciate your loyalty and trust in us over the years! We look forward to earning your business for years to come!

January 18, 2024

Dealership Rating
Employee Rating

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Jan 19, 2024

Herb Chambers Kia of Burlington responded

Hi Melissa! We're glad to know that Diego and Caesar were able to assist you quickly at Herb Chambers Kia of Burlington. We always aim for exceptional service! Safe travels on the road ahead!

January 06, 2024

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Employee Rating

Cesar helped me throughout my whole car service experience and he was excellent, very kind and helpful ☺️ More

by Tamarjlouis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 08, 2024

Herb Chambers Kia of Burlington responded

Hi Tamar! It's great to know that Cesar was able to provide you with such a positive experience at Herb Chambers Kia of Burlington. We appreciate your kind words and look forward to assisting you again in the future!

December 21, 2023

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Employee Rating

Took long time than they said. When I asked them, they said work is still going whatever the time harshly More

by Tej
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jan 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for the review. Your feedback is appreciated and will be discussed with our team so we can ensure our customers are receiving the five-star service they deserve. We truly apologize for this experience and hope you will give us a chance to provide you with a positive experience in the future. Please don't hesitate to contact me directly. Sincerely, Senee O'Connell - General Manager - soconnell@herbchambers.com

December 20, 2023

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Employee Rating

Great and speedy service. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. More

by Sarabelle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Dec 21, 2023

Herb Chambers Kia of Burlington responded

Hey Sarabelle! We're glad to know our team at Herb Chambers Kia of Burlington was able to provide you with speedy and helpful service. Thanks for choosing us as your go-to place!

December 17, 2023

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Employee Rating

I have been welcomed and friendly served when waiting in a warm and nice customers room. More

by Bob
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Dec 18, 2023

Herb Chambers Kia of Burlington responded

Hey Bob, thank you for the 5-star rating! We're delighted you felt welcomed and received friendly service in our warm and nice customer room. We look forward to serving you again!- The Herb Chambers Kia of Burlington Team

December 15, 2023

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Employee Rating

It was a great experience. He took my car right in, explained what it needed in easy to understand words and quoted exactly what it would cost. Overall I would recommend to any More

by cincass39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers Kia of Burlington responded

Hi Cincass! We're glad to know you had a great experience at Herb Chambers Kia of Burlington! It's important for us that our customers understand what their car needs and the associated costs. Thanks for recommending us, we appreciate it!

December 05, 2023

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Employee Rating

Caesar was excellent and very helpful to me I really do appreciate all your help and care Thank You Caesar More

by Phil Sacoco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Aguirre , Mathew

Dec 05, 2023

Herb Chambers Kia of Burlington responded

Hey Phil, thank you for the 5-star rating! We're glad to know that Caesar provided excellent service at Herb Chambers Kia of Burlington. We appreciate your kind words and look forward to assisting you in the future! Drive safely!

November 26, 2023

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Employee Rating

The team was very helpful during my visit . The service was prompt and they even advised me on what repairs I will need soon. Good service. More

by okechmikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson

Nov 28, 2023

Herb Chambers Kia of Burlington responded

We appreciate your positive feedback! It's great to know our team at Herb Chambers Kia of Burlington was able to assist you promptly and provide useful advice. We're here for any future service needs you may have. Safe travels!

November 22, 2023

Dealership Rating
Employee Rating

Service is easy to schedule, they keep my service costs at a minimum, and to the limited extent that I've needed service or repairs. the work is done with perfect competence. Today I had something attended More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic who extracted the unreachable marker bulb fixture!

Nov 24, 2023

Herb Chambers Kia of Burlington responded

Hi Andrew! It's great to know that you had such positive experiences with our service team at Herb Chambers Kia of Burlington. We're here for all your car needs and we appreciate the trust you place in us! Enjoy those miles on your 2015 Kia Forte!

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