Cesar Ayala
Cesar Ayala at Webb Chevy

Cesar Ayala | Page 8

Service Manager

Webb Chevy

9440 S. Cicero Ave.
Oak Lawn, IL 60453

Contact Me
4.1
110 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Service Advisor and Automotive certified

4.1

110 Reviews

Write a Review

110 Reviews of Cesar Ayala

August 27, 2022

Dealership Rating
Employee Rating

Everything was completed in a timely manner. The staff was extremely courteous and efficient. Good job! More

by jectunney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Campbell, Erik Anders , James Ayres, Larry Freeman, Breyana Martin, Kenneth Maske, Alicia McCall, Kevin Phillips, Mark Walters

Aug 29, 2022

Webb Chevy responded

It is great to hear everything was done quickly and to your satisfaction, please let us know if you are in need of assistance in the future!

August 17, 2022

Dealership Rating
Employee Rating

The dealership was active and I liked that, but customer service was a little off. They seem confused about was supposed to help me. The young lady that helped me was kind and pleasant, but was quick with h More

by JONISOBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia McCall, Ronald Thomas

Aug 19, 2022

Webb Chevy responded

Hello, we really appreciate your feedback! We are disappointed you felt rushed and hope you return for a better experience.

August 15, 2022

Dealership Rating
Employee Rating

Friendly, professional, and great service! We were pleased with the detailed service and review of work. More

by JimMcdermott.JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Breyana Martin, Alicia McCall, Kevin Phillips

Aug 18, 2022

Webb Chevy responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Webb Chevrolet. We look forward to your next visit! Take care!

July 24, 2022

Dealership Rating
Employee Rating

The dealership kept my car to work on and They gave me a loner to drive. More

by juliaketchum3739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Breyana Martin, Alicia McCall, Kevin Phillips

Jul 26, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 14, 2022

Dealership Rating
Employee Rating

It was the fifth time I brought vehicle in for same problem.Cesar Ayala listen to me and had new parts put in problem solved. More

by dskrypkun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 15, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 13, 2022

Dealership Rating
Employee Rating

Went in to check on an issue with my last service and they fix it right there. More

by whiteknighthd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall

Jul 15, 2022

Webb Chevy responded

We're pleased to know we have been able to exceed your expectations and really help you out! Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 13, 2022

Dealership Rating
Employee Rating

How come I been told that my truck don't need tire rotation, which is under the package I paid for? then I received a message from carfax saying that it is past due. More

by sergiorosales69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall

Jul 15, 2022

Webb Chevy responded

Sergio, we are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sean Drane Service Manager 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

July 06, 2022

Dealership Rating
Employee Rating

Tire rotation and car wash is supposed to be included with an oil change. This is the 2nd oil change I’ve gotten at Chevy Webb and they did not provide full service. The first time I left a complaint the More

by lcasin34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Favian Valdivia, Remy Price

Jul 06, 2022

Webb Chevy responded

Thank you for taking the time to provide us with this valuable feedback. We hold our team to high standards, I would love an opportunity to learn more about this situation from you, and work towards a resolution for you. A Manager will reach out to you directly so that we can work towards a solution.

June 28, 2022

Dealership Rating
Employee Rating

Good 👍 nice good people Goodwork Sellgood 🚗 treat You Good All business no the problem Say when to pick it up ontime Do good Service phone in is good More

by BOBOLEWIS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Ruben Kelly, Breyana Martin, Alicia McCall

Jun 30, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

June 28, 2022

Dealership Rating
Employee Rating

The service department was very helpful answered all my questions the dealership is nice they try and make you comfortable if you wait More

by deaconlcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia McCall

Jun 30, 2022

Webb Chevy responded

Thank you for your wonderful feedback! We hold ourselves to a high standard, and it is always good hear that our team is living up to it. If you have any other questions or concerns, please don't hesitate to reach out to our service director: Sean Drane Service Director 9440 S. Cicero Ave Oak Lawn, IL 60453 P:708-423-9440

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