Cesar Ayala
Cesar Ayala at Webb Chevy

Cesar Ayala | Page 7

Service Manager

Webb Chevy

9440 S. Cicero Ave.
Oak Lawn, IL 60453

Contact Me
4.1
110 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

22 yrs, 6 mos

Specialties & Trainings

Service Advisor and Automotive certified

4.1

110 Reviews

Write a Review

110 Reviews of Cesar Ayala

October 13, 2022

Dealership Rating
Employee Rating

My concern is every time I take my car to the dealership they never detail it. More

by jovitaalmader6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Campbell

Oct 17, 2022

Webb Chevy responded

Thank you for taking the time to share your feedback with us, unfortunately we do not offer detailing service yet, we will keep you updated when that changes!

Oct 17, 2022

Webb Chevy responded

Hello, we are sorry to hear that you did not get a car wash, please feel free to stop in any time to receive a car wash, no appointment is needed.

Oct 17, 2022

jovitaalmader6 responded

What I mean you guys never washed my car. It supposedly comes in your package. When you do all oil change. This is the second car I purchase from you guys.

October 12, 2022

Dealership Rating
Employee Rating

My experience was excellent and everyone - especially Brayanna Martin went above call to assist with my needs. My hats off to Ernie Hack (Service Manager) for managing such a great crew! NJC. More

by neilcacci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Breyana Martin, Alicia McCall, Kevin Phillips, Brittany Vegas

Oct 13, 2022

Webb Chevy responded

Thank you for you kind words and 5 Stars, we are happy to hear that Breyana was helpful and easy to work with! Please let us know if you have any automotive needs in the future.

October 07, 2022

Dealership Rating
Employee Rating

See how many customers you lose having prices like you have oil change use to be 59 now 89 unreal you should be embarristed More

by VITODODARO
Recommend Dealer
Yes
Oct 10, 2022

Webb Chevy responded

Thank you for taking the time to share your feedback, we are sorry to hear that you were not completely satisfied. A Manager may be reaching out to discuss further.

October 07, 2022

Dealership Rating
Employee Rating

Recall on my headlights Webb contact me when part was, in made appointment and it was done in short time and I was on my way. More

by tamar.evans
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Breyana Martin

Oct 10, 2022

Webb Chevy responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well. Please let us know if you have any questions in the future.

October 01, 2022

Dealership Rating
Employee Rating

On my last visit, I spoke to the b service manager Sean great guy, the service advisor cesar top notch possibly the best at Webb Chevy. The mechanic that worked my vehicle was a total xxxxx. If my review More

by Mr. Castle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Car Joe Jozefiak, Sean Drane , Ernie Hack

Oct 13, 2022

Webb Chevy responded

Thank you for taking the time to share your feedback, we are happy that Sean and Cesar were able to make you time here enjoyable. Please let us know if you have any questions in the future.

September 30, 2022

Dealership Rating
Employee Rating

My bill was padded. I was charged 575 dollars for 4 lights and an oil change More

by thoselewiswomen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Campbell, Erik Anders, Sean Drane , Paul Breyer, Joe Formentini, Breyana Martin, Alicia McCall

September 11, 2022

Dealership Rating
Employee Rating

Always happy for whatever our needs are at Webb Chevrolet and the friendliness & professionalism makes us choose that dealership for our services More

by RAY11632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Breyana Martin, Alicia McCall, Kevin Phillips

Oct 10, 2022

Webb Chevy responded

Thank you for your kind words and 5-star rating! Please let us know if you have any questions in the future.

September 10, 2022

Dealership Rating
Employee Rating

Webb Chevy is the only place I will take my 2017 Malibu for service. They provide complete service and make recommendations on current service that may be needed, as well as any future service. More

by DMCHUGH51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Webb Chevy responded

Thank you for your kind words and 5-star rating! Please let us know if you have any questions in the future.

September 03, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable, timely, upfront. Washed my car. Now my car runs smoothly and quietly. Thanks! More

by TRUDLES010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Favian Valdivia, Josh Campbell, Remy Price , Breyana Martin, Alicia McCall, Kevin Phillips

Oct 10, 2022

Webb Chevy responded

Thank you for your kind words and the 5-stars, we truly appreciate your feedback and hope to be of assistance in the future!

August 30, 2022

Dealership Rating
Employee Rating

Every time service is done have to bring the car back within 3 weeks for same problems, this trip was 1700$ Just check my records. I actually am looking for a new car but your service department is makin More

by len7628
Customer Service
Recommend Dealer
No
Sep 01, 2022

Webb Chevy responded

We are sorry to hear about this. Could you please contact Ernie, our Service Director, at 708-398-6714? We'd like to discuss this with you further. Sincerely, Webb Chevrolet Oak Lawn

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