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Cesar Baez

Overview Reviews (147)

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Cesar Baez

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Cesar Baez | Page 14

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9

147 Reviews

Overview Reviews (147)

Dealership Experience

5 yrs, 9 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English

Spanish

4.9

147 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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147 Reviews of Cesar Baez

October 03, 2020

Dealership Rating

Employee Rating

They will play unfair games to change the vehicle you chooses and if you caches them ,they will say Sold . They are not straight at all chooses and if you caches them ,they will say Sold . They are not straight at all More

by REDASIRAGE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS, Luis Llorens, Adeel Sadiq

Helpful 0

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Oct 19, 2020 -

Lexus of Pembroke Pines responded

It sounds like there may have been a miscommunication here regarding the vehicle you are interested in, and I would be more than willing to speak with you about this directly. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

September 11, 2020

Dealership Rating

Employee Rating

They called the wrong number . Didn't clean my car after They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car More

by KRISTINAHXO11

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Sep 30, 2020 -

Lexus of Pembroke Pines responded

I'm so sorry that you didn't have a better experience with us. It sounds like we missed the mark and I apologize. I would be glad to connect you with a member of our sales team, but I won't be able to find your contact information from this review. Please consider giving me a call. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

September 09, 2020

Dealership Rating

Employee Rating

Lovely place to go. please make sure to go to Cesar Baez, best sales rep in there. He would make sure you leave with a smile on your face. best sales rep in there. He would make sure you leave with a smile on your face. More

by Ceily Seijas

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Sep 09, 2020 -

Lexus of Pembroke Pines responded

Hi Ceily - Thank you for taking the time to share! We are so proud to have earned your business and happy to hear that Cesar delivered a five-star experience. Safe travels and we hope to earn your business again down the road!

August 29, 2020

Dealership Rating

Employee Rating

The experience was wonderful, i like to thank Cesar the sales rep and also the finance rep Reynaldo ! Thanks for everything you did for us. Would definitely recommend lexus of Pembroke Pines sales rep and also the finance rep Reynaldo ! Thanks for everything you did for us. Would definitely recommend lexus of Pembroke Pines More

by alowihe1

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS

Helpful 0

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Aug 31, 2020 -

Lexus of Pembroke Pines responded

It was our pleasure to help you! Thank you so much for taking the time to review Lexus of Pembroke Pines and give a shout out to Cesar and Reynaldo. We hope that you're enjoying your new vehicle.

August 03, 2020

Dealership Rating

Employee Rating

Before buying a car, I said that I would repair the worn and scratched paint on the car, but when I bought the car, I was very dissatisfied with the paint and scratched paint on the car, but when I bought the car, I was very dissatisfied with the paint More

by 290769784

Verified Customer

Recommend Dealer

Helpful 0

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Aug 03, 2020 -

Lexus of Pembroke Pines responded

We are disappointed to read that your recent experience was not satisfactory. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for taking the time to share your feedback. I look forward to speaking with you soon. -Maggie Marinova 954.945.9239

August 01, 2020

Dealership Rating

Employee Rating

We had a wonderful experience quick in and out. Cesar was fantastic went totally out of the way to try to help us in places. I definitely would recommend cesar if you’re looking for good service. fantastic went totally out of the way to try to help us in places. I definitely would recommend cesar if you’re looking for good service. More

by MARIAH100257

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Aug 03, 2020 -

Lexus of Pembroke Pines responded

Mariah, thank you for shopping with Cesar at Lexus of Pembroke Pines. We're thrilled to hear that he found you a reliable vehicle and made the process go smoothly. Safe travels!

July 20, 2020

Dealership Rating

Employee Rating

“ Great Experience! ”Great buying experience. Great cars “ Great Experience! ” Great buying experience. Great cars with SPECTACULAR features. I would definitely go back for my next car. Lexus of Pembroke Pi “ Great Experience! ” Great buying experience. Great cars with SPECTACULAR features. I would definitely go back for my next car. Lexus of Pembroke Pines is the best!!!! Thank you very much Cesar Baez you are the Best !!! More

by Tonyborjas2004

Recommend Dealer

Yes

Helpful 0

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Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at Lexus of Pembroke Pines, and we will certainly let Cesar know that you appreciate the help!

July 19, 2020

Dealership Rating

Employee Rating

Excelente service prompt professional and friendly. Thanks so much. Will be recommending your dealership to any one I could Thanks so much. See you soon friendly. Thanks so much. Will be recommending your dealership to any one I could Thanks so much. See you soon More

by LEDOTTIN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michele Alter, Mike Banko, Fred Carey, Julio Arango, Edgar Chaparro, Yomar Contreras, Tom Abrahams , Jason Acosta, Stella Belizaire

Helpful 0

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Jul 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five stars! We are so glad you enjoyed working with our team at Lexus of Pembroke Pines, and we hope to see you again sometime!

June 25, 2020

Dealership Rating

Employee Rating

The service was exceptional. I would definitely recommend Lexus of Pembroke pines to close friends and family; generally anyone who asks me, I plan on recommending Lexus of Pembroke pines. Keep up the great Lexus of Pembroke pines to close friends and family; generally anyone who asks me, I plan on recommending Lexus of Pembroke pines. Keep up the great work! More

by JIANSONG1022

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michele Alter, Mike Banko, Fred Carey, Julio Arango, Edgar Chaparro, Yomar Contreras, Tom Abrahams , Jason Acosta, Stella Belizaire

Helpful 0

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Jun 26, 2020 -

Lexus of Pembroke Pines responded

It means a lot to hear that we've earned your business! Thank you so much for recommending Lexus of Pembroke Pines to your friends and family. We hope that your new vehicle is treating you well.

June 10, 2020

Dealership Rating

Employee Rating

Good knowledge, service. Cesar was very helpful. I was expecting a bit more luxury or classy experience. A greasy old ugly popcorn machine with reageton sound doesn't match the entrace to buy a 50k car. expecting a bit more luxury or classy experience. A greasy old ugly popcorn machine with reageton sound doesn't match the entrace to buy a 50k car. More

by Carlos

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jun 10, 2020 -

Lexus of Pembroke Pines responded

Carlos - We appreciate you trusting us with your business as well as sharing this feedback. We will take it into consideration moving forward. Thank you and safe driving! Maggie Marinova - Client Relations Manager - 954-443-2034

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