Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 15

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
220 Reviews

Dealership Experience

11 yrs

Industry Experience

56 yrs, 4 mos

Languages Spoken

English English

Italian Italian

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4.6

220 Reviews

Write a Review

220 Reviews of Cesar Castillo

March 30, 2022

Dealership Rating
Employee Rating

Me incluyeron 6000 dolares en seguros sin preguntarme a mi. Y ahora debo al banco mucho más del valor del carro More

by CAROLNIEBLA68
Customer Service
Price
Recommend Dealer
No
Apr 15, 2022

Elder Ford of Tampa responded

Hola Carol, nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de tu experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, Dan Sills Gerente General Élder Ford de Tampa

March 08, 2022

Dealership Rating
Employee Rating

Very good speed working on my vehicle and kept me informed constantly About the progress of the job More

by prestonpart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Elder Ford of Tampa responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks for your business! Take care!

March 03, 2022

Dealership Rating
Employee Rating

The willingness to work on the financing. I know times are hard right now but it really helped. More

by kristin_bauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 01, 2022

Dealership Rating
Employee Rating

Great service the truck market is crazy high right now but they were reasonable great More

by Tbtrucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, John Weicherding , Slim Bouchoucha, George Carrion, Michael Cash, Brandon Chaffee, Yamil Franco, Dillon Gastineau

Mar 03, 2022

Elder Ford of Tampa responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 25, 2022

Dealership Rating
Employee Rating

Pleasant friendly people Fast service Clean show room Clean service area Knowledgeable service manager Thanks More

by djnjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 20, 2022

Dealership Rating
Employee Rating

A few hiccups but I did get the car I wanted and a reasonable amount on my trade in More

by bchinton1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Spinger

Feb 22, 2022

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 11, 2022

Dealership Rating
Employee Rating

Overall service was great and a very nice and clean building my only complaint is that when the license plate was put on my car they didn’t use the pilot holes instead they drilled 2 extra holes in the More

by Jordan brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Tucci

February 08, 2022

Dealership Rating
Employee Rating

This was BY FAR the BEST car-buying experience I’ve EVER had! It was easy- they had the EXACT vehicle I was looking for, it had the lowest mileage and the lowest price out of all that I had found, sear More

by Molly Jacobsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eli Osorio , Brandon Chaffee, Brenden Markopoulos

Feb 11, 2022

Elder Ford of Tampa responded

Hi Molly, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2022

Dealership Rating
Employee Rating

Not a fan of the typical dealer games. That’s why I prefer CarMax. Don’t tell me you can’t give me a price only to turn around and give it to me anyway. Also, be sure to clean the vehicle thoroughly More

by BX Boricua
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed

Feb 05, 2022

Elder Ford of Tampa responded

Hi, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact us at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care. Dan Sills General Manager (813) 279- 7301

August 25, 2021

Dealership Rating
Employee Rating

Great dealership overall, definitely the place to go when buying a car. I would highly recommend Elder Ford for anyone looking for a great deal. More

by sean324
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed , Slim Bouchoucha, George Carrion, Michael Cash, Brandon Chaffee, Yamil Franco, Kamel Issa, Kitt Kittles

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