Cesar Castillo
Cesar Castillo at Elder Ford of Tampa

Cesar Castillo | Page 14

Sales Consultant

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

Contact Me
4.6
217 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

56 yrs, 2 mos

Languages Spoken

English English

Italian Italian

View more languages
4.6

217 Reviews

Write a Review

217 Reviews of Cesar Castillo

May 05, 2022

Dealership Rating
Employee Rating

Order was screamed up by the old general manager and they didn’t everything in their power to fix that mistake More

by caseykathleenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Akil

May 06, 2022

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Dealership Rating
Employee Rating

Great experience. This was my second time buying from Elder Ford. My trade value was exactly what I expected and Elder Ford met me on price on the new vehicle. The s More

by Dcoloutes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nacer Menouni

May 04, 2022

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

April 22, 2022

Dealership Rating
Employee Rating

Sales person Caesar was great. Robbo customer service was excellent! Would highly recommend Elder Ford where they treat you right. More

by SUSAN.HUMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera

Apr 24, 2022

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 11, 2022

Dealership Rating
Employee Rating

The Best Place To Buy A Car Is At Elder Ford We’re They Will Treat You As Family We’re You Will Feel Comfortable With Everybdoy I Love The Way They Treat The Customers Would Always Recommend Elder Ford. More

by Zarzue
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BJ Llanos, Nacer Menouni

Apr 13, 2022

Elder Ford of Tampa responded

Hi Zarzue, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 02, 2022

Dealership Rating
Employee Rating

They snuck a warranty and lifetime oil change in when I was told I had a year of oil changes for buying from them and now I can’t get any straight answers from them and the manager Nacr stopped responding More

by llethers
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nacer Menouni

Apr 19, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 02, 2022

Dealership Rating
Employee Rating

Awesome salesman and finance team. Cesar Castillo and Mike Stewart did everything needed to get me into the car I wanted. I’ll definitely recommend this dealership to other car buyers. More

by kayla.hoyle12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Thanks for the recommendation, and have an amazing day!

March 30, 2022

Dealership Rating
Employee Rating

My car had 2 flat tires and they said that I will be ok driving with my 2 back flat tires, that was so irresponsable. If sometime happened to me, it could be a problem for Ford. So, just keep in mind that More

by natigarcia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios

Apr 15, 2022

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 30, 2022

Dealership Rating
Employee Rating

Me incluyeron 6000 dolares en seguros sin preguntarme a mi. Y ahora debo al banco mucho más del valor del carro More

by CAROLNIEBLA68
Customer Service
Price
Recommend Dealer
No
Apr 15, 2022

Elder Ford of Tampa responded

Hola Carol, nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de tu experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, Dan Sills Gerente General Élder Ford de Tampa

March 08, 2022

Dealership Rating
Employee Rating

Very good speed working on my vehicle and kept me informed constantly About the progress of the job More

by prestonpart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Elder Ford of Tampa responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks for your business! Take care!

March 03, 2022

Dealership Rating
Employee Rating

The willingness to work on the financing. I know times are hard right now but it really helped. More

by kristin_bauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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