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Cesar Castillo
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52 Reviews
52 Reviews of Cesar Castillo
Helpful 
November 14, 2019
Service was completed in a timely manner and Cesar does Service was completed in a timely manner and Cesar does an amazing job with customer service. I feel great about my decision to have my service work Service was completed in a timely manner and Cesar does an amazing job with customer service. I feel great about my decision to have my service work done at Acura of Peoria. More
by SrtGuy19
October 22, 2019
Services Battery died warranty expired services offered to send technician to service and install new battery was there within 25 minutes technician was effic Battery died warranty expired services offered to send technician to service and install new battery was there within 25 minutes technician was efficient and polite More
by Lynette
October 14, 2019
Excellent Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of min Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of mind. More
by Sig
Other Employees Tagged: Vince Hancock , Mario
October 07, 2019
Great service Department Thank You for going to my house and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service departmen and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service department. More
by Noel123
Other Employees Tagged: Ben Quail, Jorge Gomez, Vince Hancock, Matthew Brunson , Brijen Dave, Melanie
September 29, 2019
Acura of Peoria Went in for first service (A1). Was greeted, discussed the car with the service rep and went to the lounge. Car was finished within an hour. All deale Went in for first service (A1). Was greeted, discussed the car with the service rep and went to the lounge. Car was finished within an hour. All dealer representatives were helpful and nice. I was very pleased with my first service experience. More
by ILX Owner
September 13, 2019
Service today This service department is terrific! The waiting area is clean, comfortable and has lots of food and drinks. I want to thank Brian Appleton and Cesar This service department is terrific! The waiting area is clean, comfortable and has lots of food and drinks. I want to thank Brian Appleton and Cesar for their excellent service today. More
by ysmith7926
Other Employees Tagged: Brian Appleton
September 02, 2019
Have leased my last three Acura’s from this dealership. Alex was very nice to work with in leasing our new TLX. He was very pleasant, knowledgeable and delivered on his promises. He was very accommodating Alex was very nice to work with in leasing our new TLX. He was very pleasant, knowledgeable and delivered on his promises. He was very accommodating and took whatever time we needed in picking up the car and understanding its features. I would not hesitate to work with him in the future or recommend him to others. More
by gpratt5
Other Employees Tagged: Paul Brown, Vince Hancock, Matthew Brunson, Alex Gonzalez, Justin Larsen
August 11, 2019
Acura is the BEST! I am in my 5th Acura and service and sales has been fantastic for every one of them. I am in my 3rd Acura since moving to the Phoenix area 9 years ago I am in my 5th Acura and service and sales has been fantastic for every one of them. I am in my 3rd Acura since moving to the Phoenix area 9 years ago. I always choose Acura of Peoria and Alex Gonzalez. Even though we have recently moved closer to another dealership I am happy to make the trip to Acura of Peoria each time because of the excellent customer service. Alex Gonzalez is simply the best. He always helps me find the right vehicle, works tirelessly to get me into one for my budget and makes sure my experience in sales and service is impeccable. His knowledge of Acura always makes me feel very confident in my purchase/lease. Shout out to Alex as well as Justin (finance) and Cesar (service). Thank you!! More
by MichelleS
Other Employees Tagged: Alex Gonzalez, Justin Larsen
July 27, 2019
Excellent customer service Always kind and happy to see their customers... Great customer services, beyond expectations!!! Cesar is always friendly and ready to help. Brian has Always kind and happy to see their customers... Great customer services, beyond expectations!!! Cesar is always friendly and ready to help. Brian has great customer service skills! More
by aipach40
Other Employees Tagged: Matthew Brunson
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