Chad Christensen | Page 45

Excellent Customer Service Buying a new vehicle is always a stressful time, doubting your decisions, ensuring you are making the right choices for your needs and getting the saf Buying a new vehicle is always a stressful time, doubting your decisions, ensuring you are making the right choices for your needs and getting the safest vehicle for your dollar. In fact, it is the one task I loathe and avoid as long as possible but was in need of a new vehicle. I had been to other dealers looking at this type of vehicle and left with a sense of disappointment and doubt. The minute I walked through the Sales door at Gorges, I was greeted by Aaron Flanagan. He was so enthusiastic, answered all my questions honestly and set my mind at ease. On my test drive, he pointed out the features of the vehicle and how they functioned, speaking at my level of understanding and never talking down to me. He was able to relate to me as a person and not just a sale. Aaron even heard a rattle during our test drive and had it fixed before I drove off the lot. Manager Chad Christensen came over and introduced himself asking if I had any questions or concerns and Joel Palmquist was quick with the financial side of things. All three were extremely friendly, not fake and all were down to earth. I love my 'new' vehicle and would HIGHLY recommend Gorges and their staff! More

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Most unstressful car purchase I have ever had! Everyone was so professional, relaxed and easy to communicate with. Chad started us off and was great. Then we worked with Aaron who was delightful. Everyone was so professional, relaxed and easy to communicate with. Chad started us off and was great. Then we worked with Aaron who was delightful. Joel handled the paperwork with ease. There you have it all and all a wonderful experience. Thank you to all three of you. More

by JSEVER Verified Customer Verified Customer

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Amazing Always above and beyond. Each time we have been in to buy a car the staff and management are truly exceptional. The knowledge of the staff the knowl Always above and beyond. Each time we have been in to buy a car the staff and management are truly exceptional. The knowledge of the staff the knowledge of management makes me come back each time More

by TAM4TDY Verified Customer Verified Customer

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Fast & Friendly Fair, fast & friendly. Quality product, responsive to my requests. Fifth vehicle we have purchased from Gorges. Can not wait for the renovation to Fair, fast & friendly. Quality product, responsive to my requests. Fifth vehicle we have purchased from Gorges. Can not wait for the renovation to be completed. More

by JANDGHODGES Verified Customer Verified Customer

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Great costumer service Very nice people easy to deal with no pressure sales willing to work on the price of the vehicle. Thay fixed any issues with the vehicle before the sa Very nice people easy to deal with no pressure sales willing to work on the price of the vehicle. Thay fixed any issues with the vehicle before the sale. More

by ANHNJF23 Verified Customer Verified Customer

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Mitsubishi Outlander Looking online on a Sunday for a newer used car with low miles. On CarFax website I saw one located at Gorges that I was interested in seeing. I sent Looking online on a Sunday for a newer used car with low miles. On CarFax website I saw one located at Gorges that I was interested in seeing. I sent an email to Gorges and was contacted 1st thing on Monday morning by Gary. I made an appointment to come to test drive the Mitsubishi Outlander. I made the commitment to buy the car that evening. Very easy process, no high pressure, very personable. More

by GAYLE.HEROLD Verified Customer Verified Customer

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Great! Mike and Chad were great to work with. We came in with a 1 week old baby. They had us in and out in no time! We had a great experience Mike and Chad were great to work with. We came in with a 1 week old baby. They had us in and out in no time! We had a great experience More

by AMM676 Verified Customer Verified Customer

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Best expeience I love Gorges Volvo...a wonderful and easy. Great auto choices. Very experienced and knowledgeable sales people. But most of all a very easy going I love Gorges Volvo...a wonderful and easy. Great auto choices. Very experienced and knowledgeable sales people. But most of all a very easy going and shopping experience. More

by KLASSICALJAZZ Verified Customer Verified Customer

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Great salesman, terrible finance dept. Great experience with salesman. Very helpful in answering our questions and working with us on price. The financing part was terrible: it was rushed, Great experience with salesman. Very helpful in answering our questions and working with us on price. The financing part was terrible: it was rushed, confusing, and we were shamed for choosing to opt out of the extra warranties. Left us with a sour taste in our mouths masking the relief we had previously felt about finally selecting a car and getting a good price. Brought an otherwise 5 star experience to a 3. More

by Firsttimebuyer Verified Customer Verified Customer

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Was a good experience, no pressure. All parties involved with the sale and maintenance of my car were professional and timely. I had an easy time purchasing my new car and would strongly All parties involved with the sale and maintenance of my car were professional and timely. I had an easy time purchasing my new car and would strongly recommend this dealership to others. More

by PJGOULET Verified Customer Verified Customer

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