Chad Gossett

Great service (Sammie Hood)! Great Sales Consultant (Chad Gossett)! Chad was outstanding! He was patient and knowledgeable. Great Sales Consultant (Chad Gossett)! Chad was outstanding! He was patient and knowledgeable. More

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It is a stressful experience buying a new car. However, all concerns & questions were answered openly and I believe honestly. Everyone we encountered was very pleasant, and professional. I did no However, all concerns & questions were answered openly and I believe honestly. Everyone we encountered was very pleasant, and professional. I did not feel pushed or pressured in anyway. Chad Gossett was so great in educating us on every aspect of the car. I can and will recommend Carlton Motorcars to friends and family. I love my new car. Thank you. More

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Dealership is an awesome company they are professional and knowledgeable about the vehicles. Along with courtesy, I would recommend them and we use them in the future. Thanks again for your service. and knowledgeable about the vehicles. Along with courtesy, I would recommend them and we use them in the future. Thanks again for your service. More

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Dealership was clean and was very accommodating to my young family. Good options of cars. young family. Good options of cars. More

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Me and the wife bought a vehicle from here on 21 May 2025. Our salesman Chad was great. The rest of team was also kind and professional. 2025. Our salesman Chad was great. The rest of team was also kind and professional. More

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Kind, Ceortious and closed the deal fast. . Chad was very good and helpful to work with. . Chad was very good and helpful to work with. More

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Everyone at Carlton Motorcars was wonderful to work with and Chad Gossett went over and above throughout the entire transaction. He also spent a great deal of time with us going over the vehicle's features and Chad Gossett went over and above throughout the entire transaction. He also spent a great deal of time with us going over the vehicle's features and getting us all connected. I highly recommend Carlton Motorcars and everyone affiliated with them. If you're looking for a Mercedes Benz, I wouldn't look anywhere else. More

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I had (and still do) an excellent experience buying my Mercedes GLC. I cannot say enough good things about Chad Gossett and his professionalism and customer service. Mercedes GLC. I cannot say enough good things about Chad Gossett and his professionalism and customer service. More

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Very Disappointed! !! We came in to buy 2 cars. We had picked up both to have evaluated by our mechanic. When we drove in and parked them, we went in to discuss the te !! We came in to buy 2 cars. We had picked up both to have evaluated by our mechanic. When we drove in and parked them, we went in to discuss the terms of the purchases. Our salesman took our offer to the desk and came back to us with the news that the dealership had SOLD one of the vehicles as we were waiting. This was within 15 minutes of our sitting down to discuss both vehicles. I expressed my disbelief in the way this was handled and told them that were had the vehicle and wanted to buy both of them. The manager was unmoved and said he authorized the sale. This experience was so out of character from what we have experienced at Carlton in the past with our other 2 purchases. We should have been given the courtesy of working out our sale before the vehicle was sold out from under us. Very Disappointed!!! More

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Chad is a great salesman. Friendly, patient, responsive, & efficient. Chad came to greet us immediately. The car was clean and looked like new. I would recommend him to anybo Friendly, patient, responsive, & efficient. Chad came to greet us immediately. The car was clean and looked like new. I would recommend him to anybody. The only issue I have is they told me there were 2 remote keys and when I went to pick up the car they said they made a mistake and there was only one. Chad added that keys weren't real expensive so I let it go and didn't make them redo the deal. Then I found out the key will cost me $350. I told him more than once I felt this was their responsibility but all I got was some "mumbo jumbo" response. I would have expected more from such a high end dealer More

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