Chad was very helpful in helping us choose the car we needed. We were able to have a good test drive to decide on the car we chose.
"Best dealership in the state"
This is the best dealership in South Carolina and the best I have done any business with anywhere. Dealerships everywhere could learn from them. From the moment you walk in, to purchase, service or even buying a part they are the most helpful and courteous people you could ever work with. I have been a customer for quite some time and plan any future purchases to be from them.
I can not recommend them highly enough.
"Extremely Responsive to my Interest and Situation"
This is my fifth new E Class Mercedes in over 21 years. All from Carlton Motors because I have been a satisfied customer. When asked why not a different brand, my response is the same. The service has been wonderful with Sammy Hood, the cars reliable, and the salesman treats me with personal interest. This time Robin Rollins was the best.
My call went to Rodney Maddox and he listened to my needs even though he was busy. He said that Robin would call me back. Within minutes Robin called and told me everything that I needed to know and by the end of the evening, I was ready to buy without even seeing the car. That is how much trust I have in the dealership. Robin even volunteered to bring the car to me and he did. He spent three or four hours showing me how to operate all of the new features. I am grateful that such a dealership as Carlton Motors still exist and I love my new 2019 E 300.