Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 11

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

October 05, 2022

Dealership Rating
Employee Rating

We have been doing business with Metro Toyota since the late 1980’s and are loyal customers because of their excellent vehicles and customer service. The only place we would recommend for buying a vehicle! More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Anastasia will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

October 02, 2022

Dealership Rating
Employee Rating

Chad and Tony were responsive and helpful throughout the process. The 4 runner I purchased came exactly as ordered. More

by DONCORPORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Overman

Oct 04, 2022

Victory Toyota of Brook Park responded

Don, Your recommendation of Tony and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

September 28, 2022

Dealership Rating
Employee Rating

Appreciated Sam and Chad when I had to say goodbye to my 2005 Tacoma. The truck was supposed to come with running boards. Sam and Chad set me up with a different set and style that matches the exterior More

by The Green Hornet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim

Sep 29, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Were glad that everyone gave you a great experience. Thank you for choosing our dealership and for the awesome review. Please enjoy your new Tacoma!

Sep 29, 2022

The Green Hornet responded

Still waiting to hear on returning the divider for credit...

September 03, 2022

Dealership Rating
Employee Rating

Metro Toyota is the best dealer. I have been it’s customer for more than 10 years now. . And I really like the services here because it is fast and on time with good quality. All the More

by RINDA
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim, Ryan Schneider

Sep 07, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

September 03, 2022

Dealership Rating
Employee Rating

The best staff ever! Thanks guys! Sam was the best salesman I’ve ever dealt with. Chad is the best manager east of the Mississippi. More

by CZARIS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim , Craig Budziak

Sep 07, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

September 03, 2022

Dealership Rating
Employee Rating

All I can say is AWESOME! This truck is a bucket list truck!!! And it hasn’t disappointed!!! More

by chaketances
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Ken Konopka, Chris Ollar, Scott Barrier, Joe Rogers, Justin Schneider , Craig Budziak, Gary "CAP" Capper, Robert Saponari

Sep 03, 2022

Victory Toyota of Brook Park responded

Ken, What an outstanding review! The Metro team is proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

August 26, 2022

Dealership Rating
Employee Rating

Great people, fast service and very professional procedures, first time I ever bought a new car that I was in and out of a dealership in an hour and a half. More

by MINCEY125
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Justin Schneider , Dawn

Aug 29, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words about our team and for choosing Metro Toyota. We really strive to have an efficient and professional environment. Congratulations on your new Toyota! Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 26, 2022

Dealership Rating

Mike was fabulous with us very efficient all around nice honest guy we want home to find my husband a car More

by KARENMCMANAMON20
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield, Mike Ferrett , Christopher Lombardo, Dan Schneider

Aug 29, 2022

Victory Toyota of Brook Park responded

Karen, Thank you for your kind words about Mike Ferrett and our team. We agree he is very efficient, honest, and kind. Congratulations on your new to you car. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

August 20, 2022

Dealership Rating
Employee Rating

Took time to answer all of my questions and thoroughly explained the whole purchasing process. More

by WCRUTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Craig Budziak

Aug 20, 2022

Victory Toyota of Brook Park responded

Bill, Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2022

Dealership Rating
Employee Rating

We had a fantastic experience with Anastasia and Chad who guided us through the car buying process with clarity and sincerity. We are greatly appreciative of them as this is our first car we have bought in 1 More

by DREW.MARQUARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

Aug 18, 2022

Victory Toyota of Brook Park responded

Drew Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Chad or Anastasia to give you a hand!

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