Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 12

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

August 04, 2022

Dealership Rating
Employee Rating

Very clean place, friendly people, just a good environment to be in. Plus the popcorn is good. More

by toyotaguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 28, 2022

Dealership Rating
Employee Rating

Awesome owners …. Awesome employees….awesome vehicles …..everyone treats you with respect……. Long time customer and friend. More

by Jillh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Tony Overman, Ryan Schneider , Christopher Lombardo, Dan Schneider

Jul 30, 2022

Victory Toyota of Brook Park responded

Jill, Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call and we'll be glad to give you a hand!

July 28, 2022

Dealership Rating
Employee Rating

Great people and company. Completely satisfied with how they treated me. I would absolutely go back to lease, buy or any mechanical issues with my car. Wouldn't go anywhere el More

by Mouse4022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka, Yacek Nazarczuk, Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers , Craig Budziak, Sarah Byrne, Maggie Colan

Jul 30, 2022

Victory Toyota of Brook Park responded

Mouse, What an outstanding review! The Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

July 24, 2022

Dealership Rating

Very knowledgeable and friendly service. I was listened to and respected. I will recommend this Dealership to others More

by KELMOSES76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Andrews, Mike Ferrett

Jul 30, 2022

Victory Toyota of Brook Park responded

Thank you for your kind words about Aaron and mIke, and for choosing Metro Toyota. We agree theyare very pleasant and helps make the car buying process easy. Please feel free to let us know if you need any help. Congratulations on your new car! Stay safe and Happy Driving

July 18, 2022

Dealership Rating
Employee Rating

Ramona made the experience of buying a first time vehicle from Metro Toyota pleasant and enjoyable! She truly cares about the customer experience!!! More

by bryba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Jul 21, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

July 16, 2022

Dealership Rating
Employee Rating

Outstanding all the way! They made the entire car-buying experience hassle free. Don't even think of going anywhere else. More

by HILLDT66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Overman, Ryan Schneider , Christopher Lombardo

Jul 21, 2022

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 10, 2022

Dealership Rating
Employee Rating

The folks in sales at Metro Toyota are professional and knowledgeable. Easy to work with and fast. So different than years ago when you sat in a dealership for hours haggling over prices! More

by Kelly S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee, Ryan Schneider

Jul 11, 2022

Victory Toyota of Brook Park responded

Kelly, Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

July 10, 2022

Dealership Rating
Employee Rating

I replied two times Yes eerything is geat except more time should be spent getinh customers especially seniors with the new enhancements Other than that everytihing is "siuper" Mary Lou Griffith More

by LOU.KRUZEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Chris Ollar, Ryan Schneider , scott/ service dept

Jul 11, 2022

Victory Toyota of Brook Park responded

Mary Lou, Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

July 02, 2022

Dealership Rating
Employee Rating

The Metro team is always amazing! I've been going there for years and everyone is so great They treat people like family and always make sure everyone leaves with a smile...and a gre More

by Chris M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Mike Ferrett , Christopher Lombardo, Dan Schneider

Jul 06, 2022

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Mike and Chad will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

July 02, 2022

Dealership Rating
Employee Rating

This dealership has an amazing community of people willing to go above and beyond for their customers! More

by britneyantoniewicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk , Craig Budziak

Jul 02, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Anastasia to give you a hand!

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