Chad Higgins
Chad Higgins at Victory Toyota of Brook Park

Chad Higgins | Page 13

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.8
570 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

26 yrs, 9 mos

Industry Experience

26 yrs, 9 mos

Specialties & Trainings

Toyota Platinum certified

4.8

570 Reviews

Write a Review

570 Reviews of Chad Higgins

June 28, 2022

Dealership Rating
Employee Rating

Excellent customer service. Always take great care of the customer, and they treat you like family. More

by edborowy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim , Craig Budziak

Jun 29, 2022

Victory Toyota of Brook Park responded

Ed, Hugo, Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Sam know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program. Enjoy your Camry!

June 15, 2022

Dealership Rating
Employee Rating

Great customer service as usual . very professional. Easy to work with . Very helpful everyone over there was nice and friendly . I will give them 5 stars . More

by Gus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Anastasia to give you a hand!

June 03, 2022

Dealership Rating

Because All Dealers we’re selling at MSRP I just shopped for my New Tacoma. They were the only ones in the area that could deliver. Everything went as expected, a beautiful Dealership, knowledgeable staff, More

by JStewart
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Jim to give you a hand!

May 24, 2022

Dealership Rating
Employee Rating

We had excellent communication with our team at Metro! They made the process of getting out new car very easy. More

by Clechic
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk

May 24, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Anastasia to give you a hand!

May 22, 2022

Dealership Rating

I contacted many dealerships before purchasing my new Toyota. Many played games, added extra charges, etc. I found the staff at Metro Toyota to be very honest, accommodating, and easy to work with. I More

by LEOWETULA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka, Suzi Loree

May 24, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

May 10, 2022

Dealership Rating
Employee Rating

This is the fifth car we have purchased from Metro Toyota, so that says it all. Great dealership with great staff. More

by OZRIMEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Tony Overman , Christopher Lombardo

May 10, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Tony and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

May 03, 2022

Dealership Rating
Employee Rating

I’ve been a customer of Metro Toyota for about 5 years, and everyone I’ve interacted with has been friendly, knowledgeable, and professional. Their service department has been on time and hassle-free. We r More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Konopka

May 05, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Ken and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

April 20, 2022

Dealership Rating
Employee Rating

Honestly fast polite and very professional at how they treated you when you call. My salesman is excellent More

by Halie book
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Victory Toyota of Brook Park responded

Halie, Thank you for the great review. Please enjoy your new Red GR86! Please let us know if we can help you in the future.

March 26, 2022

Dealership Rating
Employee Rating

Anastasia was wonderful to work with! So sweet and thorough. We've loved working with Metro Toyota everyone we have spoken to has been absolutely wonderful! More

by mqbarnes813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your wonderful experience. Anastasia Kaluszyk loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

March 25, 2022

Dealership Rating
Employee Rating

Ramona is a wonderful salesperson! She handled everything in a friendly, professional manner. She was extremely helpful and patient as we navigated through our daughter's end-of-lease More

by Becerra Clan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee , Craig Budziak, Christopher Lombardo, Dan Schneider

Mar 28, 2022

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Our team and Ramona Plumlee absolutely loved working with you. Please let us know if there is anything we can do for you. Thank you for your kind words and business! - Metro Toyota Customer Care Team

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