Chad Higgins
Chad Higgins at Victory Toyota of Brook Park
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Chad Higgins | Page 4

New Car Sales Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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4.9
556 Reviews

I'm the proud father of 2 wonderful girls. Happily married for 20 years. I've been part of the Metro Toyota family for over 24 years, I'm very lucky to have an employer that is as wonderful as they are!

Dealership Experience

24 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Specialties & Trainings

Toyota Platinum certified

4.9

556 Reviews

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556 Reviews of Chad Higgins

October 09, 2023

Dealership Rating
Employee Rating

Metro is a great place to do business. Knowledgeable, service oriented and willing to work with you to fit your budget. More

by LivingstonAssociatesTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2023

Victory Toyota of Brook Park responded

Gary, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Ramona will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

October 02, 2023

Dealership Rating
Employee Rating

Metro Toyota is the best dealership to get the car you want. I always come here for my service and new cars. More

by rockdog05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell, Sam Dakdouk

Oct 07, 2023

Victory Toyota of Brook Park responded

Rockdog! That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

September 15, 2023

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Employee Rating

Great people. They treat you like family and make the car buying process as painless as possible. More

by MASTNARDO.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield

Sep 25, 2023

Victory Toyota of Brook Park responded

Mastnardo, thank you for the review! Your kind words made our day. We are so glad to hear that Barry, Chad and the Metro Toyota team could make your car-buying experience go smoothly. We appreciate your business and hope to see you back again down the road!

September 02, 2023

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Love my Metro Toyota team! Best service and that is why I have been coming back since the early 90s! More

by RYON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 09, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

August 20, 2023

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Employee Rating

Justin was a pleasure to work with. He answered my questions and addressed my concerns in a timely and professional manner. More

by CRAIGAPECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Victory Toyota of Brook Park responded

Craig, Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Justin to give you a hand!

August 20, 2023

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Employee Rating

Chad and his team found me a great replacement for my very tired 19 year old Mazda 6 Wagon and had me on the road in just a few days. Justin is a very friendly and knowledgeable young man who as used ca More

by CRAIGAPECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Victory Toyota of Brook Park responded

Craig, Thank you for the business. We are happy to hear that you had a 5 star experience. Chad, Justin and the team will be happy to help you if you should need anything else. We'll look for you in service with your complimentary maintenance.

July 25, 2023

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Employee Rating

All at Meteo Toyota were professional and helpful with all question and concerns....real friendly as well.. More

by cmqb1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell , Edgar Arevalo

Jul 26, 2023

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, we can 't wait to see what you buy next! Please let Edgar know if there is anything he can do for you. We'll see you back in a few months for service, so you can use the complimentary Toyota Care maintenance program.

July 21, 2023

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Employee Rating

Brandon was very helpful, courteous and took all the time needed to answer all of our questions. Chad did everything he could to make our experience easy and smooth. I would recommend Metro Toyota to others. More

by KFHARRIS260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Brandon Sutton

Jul 22, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

July 06, 2023

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Employee Rating

My husband does not remember interacting with Christopher Lombardo, but he does remember working with Chad. More

by JUDILW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Ryan Schneider

Jul 08, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Jim will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

June 27, 2023

Dealership Rating
Employee Rating

The aim to please, pain free, no hassles or fast talking. Great crew to deal with. More

by leovi
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Anastasia Kaluszyk, Ken Konopka , Christopher Lombardo

Jun 29, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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