Chad Ludwig
Chad Ludwig at Audi Gilbert

Chad Ludwig

Service Manager

Audi Gilbert

3235 S. Gilbert Road
Gilbert, AZ 85297

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4.4
7 Reviews
4.4

7 Reviews

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7 Reviews of Chad Ludwig

March 28, 2026

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Employee Rating

It’s always a great experience at Gilbert Audi. . we are treated with respect by a professional staff? More

by rks32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear that each visit to Audi Gilbert is a great experience for you. Treating our guests with respect and providing a professional, welcoming environment is always our top priority. We truly appreciate your continued trust and look forward to seeing you again!

March 23, 2026

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Employee Rating

Kevin did a great job and was very helpful, supportive and knowledgeable throughout the process. More

by Matthew.t.yancy
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dittler

Mar 25, 2026

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear Kevin provided such helpful, supportive, and knowledgeable service throughout the process. We truly appreciate your feedback! Thanks again for your continued business!

March 17, 2026

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The dealer had to keep my car for several weeks and when I got it back, there was damage to the windshield protection film on the windshield. Initially, I reviewed the damage with the service manager and sa More

by alvinchow94
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 10, 2026

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Employee Rating

Customer Service was phenomenal as always! The team was extremely helpful and communicative. Looking forward to many more years as an Audi customer. More

by jocelynyhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Kevin Dittler , Orlando

Mar 10, 2026

Audi Gilbert responded

Thank you for the wonderful review! We’re thrilled to hear that our team provided the phenomenal service you’ve come to expect. It means a lot to us that you appreciate the helpful and communicative experience. We truly value your loyalty and look forward to taking care of you and your Audi for many more years to come!

February 28, 2026

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Employee Rating

Mark did a good job for us. Timely, suggested recall needed and got me an uber home. More

by ed_g_karo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Gilbert responded

Thank you so much for taking the time to share your positive experience. We truly appreciate your thoughtful review and your support. It means a great deal to our team to know that our efforts made a difference. We look forward to serving you again soon!

February 25, 2026

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Employee Rating

Everyone that I’ve spoken to or been in contact with was very kind, patient, and knowledgeable. I didn’t feel like an inconvenience to anyone as I always do at other Audi dealerships. They’ve got a great se More

by mooremoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Gilbert responded

Thank you so much for sharing your experience. We’re truly grateful for your kind words about our team’s patience, knowledge, and care. It means a great deal to know you felt supported and valued throughout your visit. We understand that service situations can be stressful, and we’re honored to provide a different experience than what you’ve encountered at other Audi dealerships. Your feedback encourages us to keep raising the bar. Thank you again for your trust and recommendation!

February 21, 2026

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Employee Rating

Scott’s always amazing. The speed, attention to detail and communication were all on point during my recent visit. Thanks for always making it a pleasant experience. More

by sunitavijayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Gilbert responded

Thank you for sharing your experience! We’re so glad to hear that Scott continues to provide speedy, attentive, and clear service. Your kind words mean a lot, and we’re thrilled to know your visits are always pleasant. We’ll be sure to pass along your thanks to Scott!

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