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Kevin Dittler
94 Reviews
94 Reviews
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94 Reviews of Kevin Dittler
August 02, 2026
Very friendly and very thorough with explaining what is getting done at 40K service and how long it should take. Whole service took less time than estimated. Washed exterior and wiped down interior. Ver getting done at 40K service and how long it should take. Whole service took less time than estimated. Washed exterior and wiped down interior. Very satisfied. More
by ERICHCATINTHEHAT
Verified CustomerOther Employees Tagged: Janah Halaby
August 02, 2026
Made an appointment 6 weeks in advance. Dropped car off and after 5 days they had not even looked at. Picked car up without any work being done. Scott did not care about the negative experi Dropped car off and after 5 days they had not even looked at. Picked car up without any work being done. Scott did not care about the negative experience. More
by ritesh_khanna
Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig
August 02, 2026
Very professional work! Videos detail all issues and costs are up front. They do a great job communicating and following up. Videos detail all issues and costs are up front. They do a great job communicating and following up. More
by Brooke38
Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig, Bobby Cuillo
July 31, 2026
There have been so many recalls ever since I purchased this car. The dealership never has loaner vehicles to use- even when they have to keep the car over night for the recalls. At the last recall, they l this car. The dealership never has loaner vehicles to use- even when they have to keep the car over night for the recalls. At the last recall, they left the light/alert on that says my vehicle is due for the recall. I emailed and called Audi about the situation and they never got back to me. So everyday I have to still see the alert pop up saying I am overdue for the recall. And I asked them to check another message that popped up and they said they would charge me $240 just to diagnose and read the message/alert. I will never buy another Audi. More
by brooklynpeifer
July 29, 2026
Kevin was wonderful ! He was consistent with updating me throughout the process of vehicle being inspected. He was very welcoming and helpful. The service overall was exce He was consistent with updating me throughout the process of vehicle being inspected. He was very welcoming and helpful. The service overall was excellent. More
by laceytrent96
Other Employees Tagged: Kevin Dittler
July 29, 2026
I had an issue with my tire and called Aldi and they were able to get me in within an hour and had the tire fixed same day. Five star service all the way. able to get me in within an hour and had the tire fixed same day. Five star service all the way. More
by BJCLARKLAW
Other Employees Tagged: Jahan
July 22, 2026
The service department has always done a good job for me. I have no issues. I have no issues. More
by sweld
Other Employees Tagged: Scott Pfannenstiel
July 20, 2026
This is the third request for a review of my last service visit. Kevin, and the Gilbert dealership, get as many stars as possible. The weak electronic management system of the "all new 2025 Audi Q5" is w visit. Kevin, and the Gilbert dealership, get as many stars as possible. The weak electronic management system of the "all new 2025 Audi Q5" is worth a one-star review (or less). I no longer feel safe when driving my car due to all of the messages. How do I know if a message is "real"?? I used to enjoy driving. That feeling is now gone. Even the "posted speed limit" feature is now disabled. I wish I hadn't traded in my 2018 Q5 for this new one. Appearance is great as is the handling (when all features are working), but confidence in the vehicle is gone. Very disappointing to say the least. More
by SANDYEEDS
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