Scott Pfannenstiel

Great support from the Audi team especially Kevin Dittler. I appreciate the detailed reports and constant updates on the vehicle. Dittler. I appreciate the detailed reports and constant updates on the vehicle. More

by HASIB.CHOWDHURY Verified Customer Verified Customer

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Audi Gilbert has been an outstanding dealership to work with. Their service department is very professional and helpful. I'll buy my next Audi from Audi Gilbert. with. Their service department is very professional and helpful. I'll buy my next Audi from Audi Gilbert. More

by lee.schnoor Verified Customer Verified Customer

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Scott goes above and beyond to take care of my Audi needs. Excellent service.overall. needs. Excellent service.overall. More

by MERIBGODDARD Verified Customer Verified Customer

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Scott and the team have always gone above and beyond. Thx u Scott is great. Thx u Scott is great. More

by rhlavka Verified Customer Verified Customer

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The staff and upper management are very polite, kind, and responsive. They are always great to work with. Their customer service is one of the many reasons we love and stick with AUDI. responsive. They are always great to work with. Their customer service is one of the many reasons we love and stick with AUDI. More

by kgale15 Verified Customer Verified Customer

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We are not happy at all! It takes too long for repairs and we were charged for a tire on the loaner that a manger “ would look into this” and never got back to us. Bob I beli It takes too long for repairs and we were charged for a tire on the loaner that a manger “ would look into this” and never got back to us. Bob I believe is his name. Would never recommend Gilbert Audi to anyone. If you say you’ll do something then do it and follow through. Very sad. I’m sure we won’t be hearing anything either. Also one of your sales managers text me with an absolute unprofessional text about the value of our car! Insulting tbh and not the way to handle business in my opinion More

by basham21 Verified Customer Verified Customer

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I always have a great experience. The service advisors are efficient and pleasant to work with and the technicians always seem great in the video walk through that they send. The service advisors are efficient and pleasant to work with and the technicians always seem great in the video walk through that they send. More

by Torrey Zismann Verified Customer Verified Customer

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Love the video of work done and confirmation of repairs needed. Jahan communicated well with me. needed. Jahan communicated well with me. More

by ROBINWAFITCH Verified Customer Verified Customer

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Very friendly professional staff awesome facility. Good service. Loved the car wash and snack bar Good service. Loved the car wash and snack bar More

by ronald.solomon37 Verified Customer Verified Customer

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Everyone was friendly, service was quick and expedient, good communication. Will be happy to come back for next service good communication. Will be happy to come back for next service More

by belindadnileb Verified Customer Verified Customer

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