Chad Martin | Page 33

Top-notch customer service in a predatory market I drove down to the North Atlanta area from Eastern NC to buy a car from a larger network dealer. I had to walk away based on typical predatory tactic I drove down to the North Atlanta area from Eastern NC to buy a car from a larger network dealer. I had to walk away based on typical predatory tactics and stopped at Nash Chevrolet by chance. I'm a Type-A hothead who was already ticked off from the bad transaction at the other dealer, and was in the worst state possible for a salesman to accommodate. I was connected with Chad Martin in Sales, who is an extremely level, standup guy with a calm demeanor. He knew I had been screwed and found me a vehicle, lowering the cost to beat the network dealer's value. These guys worked me through it, with both manager Ben James and Finance Manager David Koegler making the process as smooth as possible. In the end, David beat out my bank by a half a point with an already respectable rate. In conclusion, these guys operate in a very efficient system with the best customer service of any dealership I have encountered. I buy cars every 2 years, frequently covering new dealerships; I will now fly to Nash Chevrolet to buy my vehicles and drive them back to my home location. These guys carry my highest recommendation for customer service, competitive pricing, and genuine care of their customers. More

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Excellent My wife and I drove up from Hamilton, GA after finding a used 2001 Mustang GT convertible. When I arrived I was greeted warmly. We had been talking wi My wife and I drove up from Hamilton, GA after finding a used 2001 Mustang GT convertible. When I arrived I was greeted warmly. We had been talking with Chad via email and he responded very timely with an answer to the questions we had about the condition of the car, Anyone who has ever dealt with a used car purchase can appreciate the stress related to the buying process. Not our case at all. The car was better than described and the service was excellent. After a test drive the left front brake started sticking. I brought it the manager (Jason) and after checking the problem ask me to leave it with him overnight and they would repair the problem and deliver the car the next day. I live 140 miles away from Nash Chevrolet so I was taken back by the response. True to his word the car brake caliper was replaced and the car was delivered to us the next day around 3 pm in the middle of some really bad weather. Enough said. Oh yes I forgot to mention the dealership owner Mr. Nash was walking around and he was sincerely interacting with both staff and customers. I might add he is a outdoorsman and a horse lover 😊. I can’t say enough about the experience. Thank you Chad, Jason and the young lady who completed purchase and of course Mr. Nash for our great experience buying a used car at Nash Chevrolet. 👏 I am 64 and let’s just say I have purchased a few cars, well maybe many cars! I am still overwhelmed by the experience. More

by Dennis and Telina Verified Customer Verified Customer

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Great Sales Experience! Found what we were looking for at NASH We purchased a 2018 Chevy Equinox Premier. The price was fair and straight forward. Chad our salesman was very Found what we were looking for at NASH We purchased a 2018 Chevy Equinox Premier. The price was fair and straight forward. Chad our salesman was very knowledgeable and respectful of our time. Cut right to the chase and got the deal done over the phone. All the paperwork was ready when we arrived. Once we arrived at Nash we were in and out in about 1 hour. Thanks Guys for a great experience. More

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Amazing They had a great selection and were very patient with me. They were great at explaining the many features. I felt I got honest answers. They had a great selection and were very patient with me. They were great at explaining the many features. I felt I got honest answers. More

by brianna_whitworth Verified Customer Verified Customer

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Quick and Easy Great experience! Was quick easy and painless. We were in and out with about 4 hours. Chad helped us with the test drive and closing the deal. Great experience! Was quick easy and painless. We were in and out with about 4 hours. Chad helped us with the test drive and closing the deal. More

by sierrapa Verified Customer Verified Customer

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Hassle-free Great car buying experience. Chad Martin was very nice listened to my questions. No pressure no hassle. Great deal highly recommend Chad Martin as sal Great car buying experience. Chad Martin was very nice listened to my questions. No pressure no hassle. Great deal highly recommend Chad Martin as sales agent to anyone in market for purchasing a vehicle More

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Nash Chevrolet buying experience was A #1 The people from sales to GM were authentic and helpful with the buying experience. Look forward to a long term relationship during my Z71 life The people from sales to GM were authentic and helpful with the buying experience. Look forward to a long term relationship during my Z71 life More

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Great Dealership We chose Nash because they had the car we were looking for. We were very happy with the dealership and will reccommend it to anyone else looking for We chose Nash because they had the car we were looking for. We were very happy with the dealership and will reccommend it to anyone else looking for a car. They made the process very smooth and easy. Chad was great. He went over everything in the car to the point that I have not needed to check the manual for anything. More

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Back for more! Nash Chevy has been doing what they do for as long as I've been in this area. And what they do is exceptional customer service! This is now the 3rd ve Nash Chevy has been doing what they do for as long as I've been in this area. And what they do is exceptional customer service! This is now the 3rd vehicle my family and I have bought from them. The second for me. My sales agent personally took me around to help me decide what truck would be best for my life style. It did not take to long to find what I wanted. The deal was great and they worked with me to get me where I needed to be with payments. Nash is my dealer of choice before all others. There is no other reason to go anywhere else! Whenever my family or I need a new car or truck, We'll be "Back for more!" More

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Awesome service Chad was super friendly, great at spotting my needs and wants and finding something that would work for me. Will definitely be recommending him to my Chad was super friendly, great at spotting my needs and wants and finding something that would work for me. Will definitely be recommending him to my friends and coworkers. More

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