Lithia Chrysler Jeep Dodge of Missoula

I have never dealt with a business who I have felt so strongly about warning others about. I have been treated poorly both from the service side ans well as sales. I have waited over a week to receive strongly about warning others about. I have been treated poorly both from the service side ans well as sales. I have waited over a week to receive phone calls back with updates about the status of my 2024 vehicle in their shop. I have waited over a week for the AJ the sales manager to call me back. I have been on hold for 7 1/2 minutes to then be hung up on multiple times. I wish there was a zero star rating. I would highly suggest a drive to another city to buy a vehicle. It will be worth it. More

My service representative let me know what was going on thru the process of my vehicle being fixed. thru the process of my vehicle being fixed. More

Good but a little slow to respond back. I had to end up calling them again. Otherwise good service work. I had to end up calling them again. Otherwise good service work. More

I had a great experience buying my Jeep at Lithia CJD of Missoula. From the start, the team made it clear they cared more about getting me into the right vehicle than just making a sale. They broke down all Missoula. From the start, the team made it clear they cared more about getting me into the right vehicle than just making a sale. They broke down all the details of every option I was considering, patiently answering my questions and helping me feel confident in my decision. One thing that really stood out—they let me take the Wrangler to lunch so I could really get a feel for it. That kind of trust and no-pressure attitude made a big difference. Maddison even detailed the Jeep himself before I drove it home and took the time to walk me through everything it’s capable of. I left feeling excited, well-informed, and really taken care of. Highly recommend this dealership to anyone who wants a personal, thoughtful buying experience. More

Every visit to your service dept has had drama. The svc reps are great. The appointments have had delays due to missing employees and scheduling issues. I drive 50 miles for a scheduled oil chan The svc reps are great. The appointments have had delays due to missing employees and scheduling issues. I drive 50 miles for a scheduled oil change and wonder if I should start calling ahead on the appointment day to see if your staff has shown up. I could reschedule and not have to wait over an 85 minutes for an oil change. This truly has happened many times. More

All people and experiences with this dealership have been top notch thus far! Looking forward to continued work with them top notch thus far! Looking forward to continued work with them More

This place helped us look at the options we had, and worked with us to find a decent vechile for our family. Hunter helped us out greatly today. worked with us to find a decent vechile for our family. Hunter helped us out greatly today. More

Justin and Jordan made the experience with my car as enjoyable as it could be, all things considered. I always receive prompt and courteous phone calls with easy explanations of the issue, as well as qu enjoyable as it could be, all things considered. I always receive prompt and courteous phone calls with easy explanations of the issue, as well as quick turn around time to get my car back. More

I arrived early and they got the car in for the oil change and out within 30 minutes, great job and hustle! change and out within 30 minutes, great job and hustle! More