Chad Reed | Page 5

One of the best places to shop for cars they get me ready on no time that ASAP very fast service and friendly customer experience the best on no time that ASAP very fast service and friendly customer experience the best More

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Aaron Pollard was amazing I was going to the dealership to find a vehicle I honestly wasn't expecting to get a vehicle that day. But he took care of me and found me a vehicle better than the one I was inte to find a vehicle I honestly wasn't expecting to get a vehicle that day. But he took care of me and found me a vehicle better than the one I was interested in. I walked out of there that day with the vehicle I'm so happy and he did an amazing job he went above and beyond More

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To keep things simplistic, Jeff and his team simply got the service I needed done. Jeff’s kind, professional, and has great and smooth customer service! Thanks for you help Jeff! We appreciate your help! the service I needed done. Jeff’s kind, professional, and has great and smooth customer service! Thanks for you help Jeff! We appreciate your help! More

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Edited review to reflect recent updates: Overall, I had a great experience with majority of the staff. Edgar was my salesman and the buying process was easy smooth and easy. Chad & Darnell did an awesome job great experience with majority of the staff. Edgar was my salesman and the buying process was easy smooth and easy. Chad & Darnell did an awesome job about educating me on my options so that I got the best one possible. My biggest complaint is John DeMasso, to summarize all that happened. Came home with issues with my car that weren’t the most preventable. Edgar my sales man way eager to fix it and for us to bring it in. There was miscommunications in process leading us to having to drive back and forth because (hour commute) times we were supposed to be there to receive service wasn’t the clearest. As the situation got messy I called to speak to leadership to get on the same page with the and was transferred to John. John instead of being compassionate and helpful wanted to debate with me justifying the miscommunications and justifying why there was roaches in my car. I mentioned reviewing the situation and John blew up saying that he’s not going to help me and that I can take my car home. After seeing my reviews, John calls me yelling calling me a liar, saying that he never said he wouldn’t help me, which he did. John tried to negotiate helping me for me to take down my review, and made a bunch on unnecessary comments like “I’m 40 and your 25, you should grow up, you choose to buy this car” what does that even mean, i don’t know haha. I refused to take it down and John proceeded to brag about how this isn’t his first bad review and how he know how to talk his way out of it in the response. Darnell & Chad called me the next day apologizing for the situation. They were off that day and wanted to make things right by servicing my car. They were super kind & genuine, giving me clear instructions on how they plan to fix it. I’d hate to trash my whole experience for one person, minus the John incident my buying experience was very pleasant. I don’t regret buying my car from there. I really did not like my experience with John DeMasso at all, he should take a class on emotional intelligence & customer service. Overall I’d buy from them again, and would recommend them, I just wouldn’t work with John. More

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Aaron was very knowledgeable and cared about what I was looking for in a car. His overall customer service was excellent! looking for in a car. His overall customer service was excellent! More

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Space Coast Honda is a honest dealership. The service center and mechanics are great. Isaih Sanchez was my advisor.Don't want to forget finance Mgr Chad Reed & salesman Dylan Trambauer.My tim The service center and mechanics are great. Isaih Sanchez was my advisor.Don't want to forget finance Mgr Chad Reed & salesman Dylan Trambauer.My time is limited, but spending the xtra 45 minute drive from Orlando to Titusville is worth it. Hollered Honda was too busy to do a diagnostic service on my 21yr old CRV. Called Chad he said to bring it over and he would talk to service Mgr and work me in. Saw Dylan who sold me our 2020 CRV 2yrs ago. He still remembered me by name! My wife & I drove back to Orlando. My car was fixed the next morning and we were not charged a diagnostic fee like some dealers tack onto your bill! I will continue to drive the xtra miles to get honest & fair treatment at SPACE COAST HONDA! More

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I had a great experience with Terrence and wouldn’t hesitate to come back again. Everyone was very knowledgeable and friendly. Thanks SC Honda! hesitate to come back again. Everyone was very knowledgeable and friendly. Thanks SC Honda! More

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Purchased my truck at Space Coast Honda and was helped by a gentleman named Bob Miller. He was very professional and made the experience very easy. a gentleman named Bob Miller. He was very professional and made the experience very easy. More

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Had a great experience working with Aaron, Chad and Jacob.. definitely recommend and will be back for my next vehicle! Jacob.. definitely recommend and will be back for my next vehicle! More

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I leased my new Honda Accord from Space Coast Honda. Bobby Miller is my go to guy. He makes the process very easy. Bobby and his staff are great people to deal with. I also drive from Stuart to do my se Bobby Miller is my go to guy. He makes the process very easy. Bobby and his staff are great people to deal with. I also drive from Stuart to do my service because I know I can trust them to do the right thing. Thanks to all at Dpace Coast Honda. I’m really enjoying my 2022 Accord. More

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