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Chad Richardson
867 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
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867 Reviews of Chad Richardson
Verified Customer
July 31, 2020
Great customer service. Eric was very friendly and helpful. They where very accommodating and they had sitting outside which made me feel better about not waiting inside helpful. They where very accommodating and they had sitting outside which made me feel better about not waiting inside More
by ARANGELISB
Other Employees Tagged: Eric Messier
July 31, 2020
Had to Replace my Engine I had some knocking in my engine, which has been going on for a little, question where and why the knocking started as this shouldn't happen in a bran I had some knocking in my engine, which has been going on for a little, question where and why the knocking started as this shouldn't happen in a brand new truck but this doesn't take away from the service I received. Eric helped me out and was great. I do have a problem in that I told them I wanted to sell my truck, as what could go wrong next since it's a year and a half old and the engine needed to be replaced. My truck was in the shop for a week and a half and I did not receive one call about trading my truck in which I instructed them this is what I wanted to do. Then when i did receive my truck after the week and a half, I made it clear that I wanted to buy a new truck and a vehicle for my wife. The sales department did not call me for another week, I was just leaving school when they did finally call, so I asked if they could call back tomorrow after school and I would talk about buying two new vehicles. It is exactly two weeks now since that last call and they have not called back, guess now I will be buying two new vehicles at another dealership. More
by CMAHONEY1040
Other Employees Tagged: Eric Messier
July 31, 2020
I drive more than 60 miles one way to have my service done @ Destination Nissan. Its worth the the trip its fast and easy. Everybody who works the is helpful and friendly. done @ Destination Nissan. Its worth the the trip its fast and easy. Everybody who works the is helpful and friendly. More
by JOE
Other Employees Tagged: Eric Messier
July 23, 2020
Great service, as always I came in for an oil change, 15K service and tire rotation on my company Rogue. The service advisors always treat me with respect, give fair pricing, I came in for an oil change, 15K service and tire rotation on my company Rogue. The service advisors always treat me with respect, give fair pricing, and offer suggested services without being pushy. I could go to many places closer to my home and work, but I patronize Destination Nissan because of the excellent customer service I receive. More
by KHARE
July 21, 2020
Service Department goes above and beyond! When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can t When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can to keep your vehicle on the road. I am so thankful to Chad and his colleagues for working with me to prioritize my Rogue's needed maintenance and repairs. Also, many thanks to Eva & the body shop pros as well. I trust James and Megan know how fortunate they are to have such an amazing staff! More
by PIPERFLORAL
Other Employees Tagged: Eva Dacier, Eric Messier
July 21, 2020
Chad was courteous and helpful throughout the service. He made recommendations but also gave options For service at a future date. Very satisfied with this experience. made recommendations but also gave options For service at a future date. Very satisfied with this experience. More
by ATT-home
July 21, 2020
Payment Process Needs Work There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good sp There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good spot to stand while waiting in line to pay and stay socially distance from other customers. When I was ready to pay, there was a staff member standing at the counter. He was texting on his phone, so it was hard to say if he was waiting or just standing there. There was an occupied chair near the counter, so I had to stand back from them. Another staff member then walked past me to the counter. At first, it just looked like she went to talk to the person already at the counter, but he then left and she conducted her business. This was very upsetting. Maybe staff should have an alternate route to the Payment Center or a roped-off path that clearly lets everyone form a line. More
by Mark
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