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Chad Richardson
867 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
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867 Reviews of Chad Richardson
January 15, 2020
Oil change and tire rotation. I am not impressed with the service I have received the last few times I had my vehicle maintained. Previously you were updated on the service and it I am not impressed with the service I have received the last few times I had my vehicle maintained. Previously you were updated on the service and it doesn't happen as much as it used to. I requested a tire rotation last time and it was not done due to the tire tread but I was not given the option to make a decision. I did not receive a survey after my last visit to respond to this issue.The tires are only 2 years old. Steve Kane was the team member. The PSi on my vehicle showed 30 when I brought it in and yet it didn't seem to be checked. According to the vehicle it should be 33 PSI. Shouldn't someone put some air in the tires--what is the point of checking them. Also while waiting for the vehicle I received a text message from the dealer saying if I had any questions to contact Steve Kane--not sure why. Usually I prefer to have Chad for my service because he has always been very friendly and helpful. However, things seem to be different at the service department. Not sure I will take my vehicle back to this dealer for service or purchase another vehicle at this dealer. More
by DDEFILIPO
Verified CustomerOther Employees Tagged: Stephen Kane
January 13, 2020
how to improve reviews I always visit Nissan every 5,000 miles when it is time to get my car service. I don't have any complaints. When I leave Destination, I am asked to ch I always visit Nissan every 5,000 miles when it is time to get my car service. I don't have any complaints. When I leave Destination, I am asked to check my email box and give a review. I sometimes forget to check my email box. I would like to do a review on an ipad device right after I get my car back or get a text with a reminder. Otherwise, I will not remember. Also, everyone should have their face pic online because I recognize a person more by their face then their name. More
by ZUMANI.MONET
Other Employees Tagged: Michael Famolaro , Stephen Kane, Eric Messier, Tony Wheeler
January 13, 2020
Chad was very courteous and explained everything clearly. He told me how long the servicing would take and asked me if I wanted to wait for get a ride. I decided to stay and was impressed by how quickly my c He told me how long the servicing would take and asked me if I wanted to wait for get a ride. I decided to stay and was impressed by how quickly my car was serviced on a busy Friday morning. Thank you! More
by diana.a.malave
Other Employees Tagged: Eric Messier
January 11, 2020
Looking forward to the next service I was met by Chad Richardson, who was his usual professional self. I was provided the routine service I had expected. Then on top Chad had other point I was met by Chad Richardson, who was his usual professional self. I was provided the routine service I had expected. Then on top Chad had other points of my vehicle checked. I look forward to returning for my inspection and Chad's recommended service. More
by Hunter
January 09, 2020
I bring my 2014 Altima to my dealership, for all maintenance because they fix it right and I can rely upon that knowledge. They work with you to make sure that the repairs and maintenance are done o maintenance because they fix it right and I can rely upon that knowledge. They work with you to make sure that the repairs and maintenance are done on a regular maintenance, preventing more serious issues. More
by RGOFF2104
Other Employees Tagged: Eric Messier
January 03, 2020
Short and simple no worries Amazing customer service. Clean waiting area. Complimentary snacks. Friendly faces. Always knowing status of vehicle maintenance. Timely appointment. Amazing customer service. Clean waiting area. Complimentary snacks. Friendly faces. Always knowing status of vehicle maintenance. Timely appointment. Great staff. Comfy chairs. Wifi available. Wonderful! More
by BNerad
December 24, 2019
Great experience Vick did the service on my car and he did an excellent job. He was thorough and truly cares about the work he does. Chad was very professional and alw Vick did the service on my car and he did an excellent job. He was thorough and truly cares about the work he does. Chad was very professional and always puts the customer first! I will definitely continue to bring my car here for service because of the great job these guys did! More
by Grace90
Other Employees Tagged: Vick Raghunandan
December 23, 2019
Very happy had an oil change and tire rotation and a recall for a soft ware update .My apt was at 7am and Chad Richardson was there on time ready to take care of had an oil change and tire rotation and a recall for a soft ware update .My apt was at 7am and Chad Richardson was there on time ready to take care of the apt More
by MILLS0206
December 23, 2019
It is Niiiiiicccceeeee Nice place to get serviced. Hours available for service are good. Modern and clean waiting room, with refreshments. They also wash the car for you. Nice place to get serviced. Hours available for service are good. Modern and clean waiting room, with refreshments. They also wash the car for you. More
by roakley224
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