Chad Secrest

DO YOUR RESEARCH ON THIS DEALERSHIP! ! I made the mistake of not looking at the reviews! I purchased a used vehicle about a year and a half ago. The salesman lied to me about the Carfax a ! I made the mistake of not looking at the reviews! I purchased a used vehicle about a year and a half ago. The salesman lied to me about the Carfax and only disclosed the first page which did not go into detail. I went to refinance my vehicle and found out the vehicle was in a major collision. My appraisal came in $6000 less than what it should have. I spoke with the used cars manager, along with the general manager of the dealership. They are not willing to make this right whatsoever. In fact they were very rude taking no accountability. Lesson learned! I have found several reviews of other customers complaining of the same issue with this dealership! The salesman lie about the Carfax so make sure you look into it yourself before purchasing a vehicle!! More

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Tyler helped with my issue with my windows not going back all the way up. Grateful it was only an update! Will only service my vehicles here! all the way up. Grateful it was only an update! Will only service my vehicles here! More

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Brynden was extremely helpful and pleasant to work with. I would buy from here again! I would buy from here again! More

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The sale's person was very helpful friendly and patient . i was very welcommed the atmosphere was great i was very welcommed the atmosphere was great More

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Even though I have a dealership that is closer to me, I have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my have used Germain for all my needs. They have served me well from the point of sale, maintenance service, recall service, and recently the use of my extended warranty after a breakdown. More

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Germain Ford provides an excellent customer care experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! experience both in sales & service. Their staff is friendly & professional. Their service is timely & they provide quality work. Highly recommend! More

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Great experience! Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus. Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus. More

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The most painless car buying experience! The sales team was great to work with and helped us understand all the options. Definitely recommend! Also, the Expedition is amazing! The sales team was great to work with and helped us understand all the options. Definitely recommend! Also, the Expedition is amazing! More

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Very easy to deal with had a good time buying from Germain Ford was offered water or coffie Germain Ford was offered water or coffie More

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They are very nice place, I like the service from here, I will visit this place again. will visit this place again. More

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