Chad Tammaro | Page 89

Service I have a 9 year old MDX. I received a warranty extension for suspension components if they were leaking and causing a clunking noise. At Ralley Acura I have a 9 year old MDX. I received a warranty extension for suspension components if they were leaking and causing a clunking noise. At Ralley Acura ,where my car has been maintained since I purchased it, the car was evaluated and a determination was made that all four dampers were leaking and needed to be replaced. This was done at no cost to me. I had to leave the car and was given a new MDX as a loaner. The following day the work was completed. I am totally satisfied with Rallye Acura. More

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Happiness is an Acura We have been customers of Rallye since 2007. During our nine years, we have had a great relationship with various staff members: Joe Filardo, our fir We have been customers of Rallye since 2007. During our nine years, we have had a great relationship with various staff members: Joe Filardo, our first sales person (now in finance); Service department:Chad Tommaro has assisted my husband when the cars were bought in; Enza Comito who helped navigate a rental while waiting for our airbag; Keeyoung Moon has also helped us Reza Lavaie was our sales person. We found him to be personable and professional,. He understood our needs as we during prior visits, calls and emails (he responded to them after business hours-very impressive) On Oct 13th, we signed our 5th lease. Lastly Niko Tserpelis, product coordinator, had the patience of a saint as he explained all the new features of the TLX. Niko who was with the service dept., and remembered my husband from bringing in our cars int he past. Niko said to come back any time for further lessons (we will take advantage of that) Jay Rosenthal you have an incredible staff and should be very proud of the dealership. (FYI, in case you forgot, we won Yankee tickets-pic is on Rallye's FB page) More

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great service Chad was extremely pleasant and helpful for my first time service( toe hitch installation on brand new Acura MDX). He was very patient in answering al Chad was extremely pleasant and helpful for my first time service( toe hitch installation on brand new Acura MDX). He was very patient in answering all of my questions over the phone regarding the work that needed to be done. Made my first experience great More

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Excellent experience with Chad tammaro Service Manager Over the last two years I have had several dealings with Service Manager Chad Tammaro. He is extremely knowledgeable , friendly and of the utmost inte Over the last two years I have had several dealings with Service Manager Chad Tammaro. He is extremely knowledgeable , friendly and of the utmost integrity. It is because of my dealings with him that I will be leasing another Acura from this location when my current lease is up. Over the last 40 years I have never received this level of professionalism and service from any other service center !!!! More

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Rallye Acura - The epitome of excellence in customer service My car was bought and serviced at another Acura dealership store, until a friend referred me to Rallye Acura. Rallye Acura is actually is closer to my My car was bought and serviced at another Acura dealership store, until a friend referred me to Rallye Acura. Rallye Acura is actually is closer to my home so I decided to try them. I was specifically referred to Chad Tammaro in the service department and I am very pleased with the excellent service he provides every time. Chad always takes the time to listen to your concerns and explains things in detail. I have seen other members of the service team when Chad is out of the office, and they are all great too. The level of service they provide is superior to other dealerships I have used in the past. Therefore I absolutely recommend them. Needless to say I have not returned to the dealership where I bought my car. Thank you Chad and Rallye Acura for the excellent service. You guys rock! Mark W. More

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100,000 Routine Service I've been coming to Rallye service for many years. I always ask for service adviser Chad. My vehicles get the service they need and it's done right e I've been coming to Rallye service for many years. I always ask for service adviser Chad. My vehicles get the service they need and it's done right every time. I never have to question Chad about whether a service is needed. Integrity, Honesty, and fair pricing. That's what i get from Chad. More

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Rallye Acura Service & Chad Tammaro:Benchmark for Excellence We were clients of Acura of Manhattan since 2005 because of convenience (service and sales were very difficult). When Acura of Manhattan closed, we r We were clients of Acura of Manhattan since 2005 because of convenience (service and sales were very difficult). When Acura of Manhattan closed, we researched other Acura dealers to take over service of our MDX. Though there were closer/more convenient options, we chose Rallye Acura Service and could be not be more satisfied with the quality of work and level of customer care we have received, particularly from our Service Advisor, Chad Tammaro. Chad is direct and honest about every service item we have discussed. He follows up promptly, provides accurate estimates about vehicle readiness, arranges a seamless loaner process and honors coupons. Most importantly, we have never had to return for a failed repair and our MDX runs great - the Rallye Acura techs are wonderful. From drop off to pick up, the Service Team works together to make sure customers are handled efficiently, even if their service advisor is with another customer. So happy we were forced to make change! 1000x better. More

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Fair Price and Quality Work I have been working with Chad Tammaro in the Service Department for the last several years. He is always great by treating me like a valued customer. I have been working with Chad Tammaro in the Service Department for the last several years. He is always great by treating me like a valued customer. Enza is also an incredible memeber of their team. In short these guys just get it when it comes to customer service. More

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Satisfied customer since 2007! We bought our vehicle at Rallye and have dealt with Chad Tammaro since our first service visit. We were hooked!! He is professional, friendly, accom We bought our vehicle at Rallye and have dealt with Chad Tammaro since our first service visit. We were hooked!! He is professional, friendly, accommodating, and extremely knowledgeable. Won't take our MDX anywhere else, ever!! We have recommended this dealership to many friends and family. More

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Terrific service!! Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for Chad Tammaro was professional, knowledgeable, and courteous. He answered all my questions and addressed all my concerns. Chad should be commended for his outstanding customer service. More

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