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Chad Thompson
Chad Thompson | Page 12
Service Advisor
Advantage Chevrolet of Bolingbrook
115 W South Frontage Rd.
Bolingbrook, IL 60440
121 Reviews
121 Reviews
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121 Reviews of Chad Thompson
October 03, 2024
Chad was great to work with when we took our car in for an estimate due to substantial damage. He coordinated with the Insurance Claims Adjuster and when we needed a second estimate, he helped coordinate t an estimate due to substantial damage. He coordinated with the Insurance Claims Adjuster and when we needed a second estimate, he helped coordinate the transfer between shops for us. He communicated quickly and provided us with a detailed estimate of repairs. More
by tomkelliher17
Verified Customer
October 02, 2024
From appointment making to completion, everything went as promised. Even needing on a part was handled well. promised. Even needing on a part was handled well. More
by mbjerum
Other Employees Tagged: Jimmy Mendoza , Erik Pieper
September 27, 2024
Always prompt and excelllent service. Always satisfied. Would recommend them for the work. Very reliable Always satisfied. Would recommend them for the work. Very reliable More
by 2019 Camaro
Other Employees Tagged: RJ Banaszak, Jimmy Mendoza , Samantha Jordan, Erik Pieper
September 26, 2024
Samantha has very good customer service She always got in contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. contact with us to let us know what’s going on with our vehicle and what needs to be. She always kept us informed. Great customer service. More
by SHAWNBELTER
Other Employees Tagged: Samantha Jordan
September 20, 2024
I have been to several dealerships and hands down this is the best experience with a service department I have ever had. They got me in and out the same day. They kept me informed of all repairs needed. the best experience with a service department I have ever had. They got me in and out the same day. They kept me informed of all repairs needed. More
by FIXESCARS419
Other Employees Tagged: RJ Banaszak, Jimmy Mendoza , Samantha Jordan, Erik Pieper
September 19, 2024
I went in for a routine oil change. Waited 3 hours for them to tell me I had a major oil leak and that it was a big job but they would fix it. They had my car for a week so I figured ev Waited 3 hours for them to tell me I had a major oil leak and that it was a big job but they would fix it. They had my car for a week so I figured everything would’ve been taken care of. Not long after I picked it up I noticed it was driving worse than before I dropped it off. Not even 2 weeks later a message pops up on my dash saying reduced engine power along with a burning oil smell coming from my engine. Brought it back in to wait another 3 hours for Chad to tell me I had ANOTHER oil leak. He said he wasn’t sure if it’s from what they fixed or something else so they added a quart of oil along with dye to see where it was coming from and to come back after driving 200 miles. Funny thing was they said the oil leak is coming from the same spot they fixed. Needless to say I felt something wasnt right and took my car to the dealership I bought my car at and showed them the paperwork to find out advantage Chevy did NOT fix my car properly and instead caused more damage. Along with making up things on the customer receipt that made absolutely no sense to my dealership. Advantage chevy should be ashamed of themselves for stating they fixed the issues with my car while actually causing more damage to it. More
by Mnae0626
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