Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 21

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

March 18, 2021

Dealership Rating
Employee Rating

Rapids Honda is a relatively new dealer in Coon Rapids. They are working very hard to earn your business and bend over backwards to make sure you are happy with the service. Give them a try! More

by ckane1630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter, Marlin Haney

Mar 19, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 18, 2021

Dealership Rating
Employee Rating

I’m always treated well whenever I bring my car. And everything was done in good time and manner. I bring my car every 6 months and I’m happy always More

by Sharai
Recommend Dealer
Yes
Mar 18, 2021

Rapids Honda responded

Thank you so much for your wonderful review, Sharai! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2021

Dealership Rating
Employee Rating

Outstanding communication and excellent workmanship. The waiting area is clean and roomy. Professional etiquette and quality workers. Will definitely return for future work when it is needed. More

by tatgejoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Vang, Shawn Richter

Mar 17, 2021

Rapids Honda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2021

Dealership Rating
Employee Rating

I have always received prompt friendly service at a fair price from this dealer both in sales and also from the service department. Thank you More

by aunniek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 09, 2021

Dealership Rating
Employee Rating

Great service in a warm friendly environment. It exceeded my expectation. Will not hesitate to continue to bring my Honda here for maintenance. Thank you, Chad! More

by dugasj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2021

Rapids Honda responded

We are very happy Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 03, 2021

Dealership Rating
Employee Rating

We've been to this dealer several times now for service and our experience has always been great. Everyone is friendly and attentive. Thanks again! More

by debbieolson077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter

Mar 04, 2021

Rapids Honda responded

Thank you, Debbie, for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 03, 2021

Dealership Rating
Employee Rating

Rapids Honda serviced my car as part of a Honda recall. Chad Zastrow was our service person and he did a great job explaining the issue, work performed and the overall process. I would highly recommend R More

by RG.HANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2021

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chad and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2021

Dealership Rating
Employee Rating

Rapids Honda has always provided fast, friendly, quality service. They never disappoint. I also appreciate them being available to talk to when I call. Only place in the Twin Cities I would go to for Hon More

by CSHER0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 02, 2021

Dealership Rating
Employee Rating

As always, the service was exceptional and efficient. They took good care of my vehicle and left it shining like new. I am very pleased. More

by meganalwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Rapids Honda responded

Megan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2021

Dealership Rating
Employee Rating

Two wheel caps were left half attached. Could have lost both had I not conducted inspection myself. Cost of service should have been $49.95 per advert. I was charged $56+. I'll be back, but I was disapp More

by Henpecked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 13, 2021

Rapids Honda responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly or let us know the best way to contact you and we will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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