Chad Zastrow
Chad Zastrow at Rapids Honda

Chad Zastrow | Page 4

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
412 Reviews
not yet
rated

412 Reviews

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412 Reviews of Chad Zastrow

March 29, 2022

Dealership Rating
Employee Rating

Rapids Honda has great customer service. Always friendly, helpful, and courteous. I never hesitate to return for service More

by jannickers88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Richter

Mar 29, 2022

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 28, 2022

Dealership Rating
Employee Rating

Chad was very helpful in explaining what needed to be done on routine maintenance. quick turn around as promised. free rental. More

by bfergason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Rapids Honda responded

Thank you for your business and this review. We're happy to hear Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2022

Dealership Rating
Employee Rating

Everyone was friendly and kind. They were speedy. Service was on top of everything as well! More

by nataliecherne92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

Dealership Rating
Employee Rating

Everyone is very courteous and they are efficient and professional. The waiting and lounge rooms are very nice.l More

by jbehm_2000
Recommend Dealer
Yes
Mar 23, 2022

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chad or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 22, 2022

Dealership Rating
Employee Rating

Was in for an oil change. It was easy to schedule. In and out in 45 minutes. The shop was clean, as was the waiting area. More

by john.gamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2022

Rapids Honda responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2022

Dealership Rating
Employee Rating

Terrible service department. I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The More

by brock.lee.173
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shawn Richter , Jake Braun, Davis Luu

Apr 04, 2022

Rapids Honda responded

Brock, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 16, 2022

Dealership Rating
Employee Rating

Oil change and tire rotation at Rapids Honda. Service Department is always courteous, efficient, and professional. More

by jfink16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

jfink16 responded

Working with Chad Zastrow is always easy and professional.

March 16, 2022

Dealership Rating
Employee Rating

Chad was very nice and good to work with,It was a good experience and was done in a hour More

by smith4par
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Rapids Honda responded

Thank you so much for Chad. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 13, 2022

Dealership Rating
Employee Rating

I have always been very pleased with the service work done on my vehicles at Rapids Honda. Well done!! More

by RG.HANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 10, 2022

Dealership Rating
Employee Rating

Great service, had and issue with my Pilot and service team quickly resolved the issue More

by td
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Rapids Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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