Rapids Honda has great customer service.
Always friendly, helpful, and courteous. I never hesitate to return for service
Always friendly, helpful, and courteous. I never hesitate to return for service
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by jannickers88
Verified Customer
Verified Customer
Mar 29, 2022 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Chad was very helpful in explaining what needed to be
done on routine maintenance. quick turn around as promised. free rental.
done on routine maintenance. quick turn around as promised. free rental.
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by bfergason
Verified Customer
Verified Customer
Mar 28, 2022 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everyone was friendly and kind.
They were speedy. Service was on top of everything as well!
They were speedy. Service was on top of everything as well!
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by nataliecherne92
Verified Customer
Verified Customer
Mar 25, 2022 -
Rapids Honda responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everyone is very courteous and they are efficient and
professional. The waiting and lounge rooms are very nice.l
professional. The waiting and lounge rooms are very nice.l
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by jbehm_2000
Verified Customer
Verified Customer
Mar 23, 2022 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Chad or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Was in for an oil change.
It was easy to schedule. In and out in 45 minutes. The shop was clean, as was the waiting area.
It was easy to schedule. In and out in 45 minutes. The shop was clean, as was the waiting area.
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by john.gamer
Verified Customer
Verified Customer
Mar 23, 2022 -
Rapids Honda responded
John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Terrible service department.
I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The
I’ve never felt more used & disrespected! Everytime I would leave, something else would break. This is a terrible dealership all the way around. The energy is very poor and negative. They fail to handle basic tasks, so handling a 30k+ investment, they will fumble
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by brock.lee.173
Verified Customer
Verified Customer
Apr 04, 2022 -
Rapids Honda responded
Brock, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oil change and tire rotation at Rapids Honda.
Service Department is always courteous, efficient, and professional.
Service Department is always courteous, efficient, and professional.
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by jfink16
Verified Customer
Verified Customer
Mar 16, 2022 -
jfink16 responded
Working with Chad Zastrow is always easy and professional.
Chad was very nice and good to work with,It was a good
experience and was done in a hour
experience and was done in a hour
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by smith4par
Verified Customer
Verified Customer
Mar 16, 2022 -
Rapids Honda responded
Thank you so much for Chad. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I have always been very pleased with the service work
done on my vehicles at Rapids Honda. Well done!!
done on my vehicles at Rapids Honda. Well done!!
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by RG.HANSON
Verified Customer
Verified Customer
Mar 14, 2022 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service, had and issue with my Pilot and service
team quickly resolved the issue
team quickly resolved the issue
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by td
Verified Customer
Verified Customer
Mar 11, 2022 -
Rapids Honda responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com