Chan Coleman | Page 29

Beware of this dealership deceitful business I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was r I bought a used truck with 25K miles from this dealership. Brought in 5K miles later for an oil change and they told me a $227 spark plug change was required to keep the Fred Anderson lifetime power train warranty. I asked for a copy of that lifetime warranty but they could not provide it. Beware, this dealership does not change your oil every 5K mikes (they change it every 10K miles ) but require you to bring your vehicle in every 5K in an effort to find something they can charge you for. When I bought the truck the salesman told me this dealership knows people trade/buy on an average of every 3-5 years so they know the lifetime warranty will never have to be used by the consumer. Very friendly people and the service work is great just a deceitful business More

by PJPSV Verified Customer Verified Customer

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Quick service I went in to have cross racks put on my new highlander. Service was scheduled for 9:45, I was out by 10! Super fast and completely satisfied. I went in to have cross racks put on my new highlander. Service was scheduled for 9:45, I was out by 10! Super fast and completely satisfied. More

by Avansleet Verified Customer Verified Customer

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Great service Most of my appointments are scheduled with the dealership at my convivence which is very helpful. Normally quick in and quick out. Chan is normally Most of my appointments are scheduled with the dealership at my convivence which is very helpful. Normally quick in and quick out. Chan is normally the guy I deal with. Chan is a great guy with a great personality. My last trip regarded a U joint recall which occurred this week. I had the pleasure of personally meeting Jeff DeMeyer (service manager) during this visit. He also is a great guy. Very professional and very caring about his customers. I know in his position he stays busy but he took a great deal of time on this past visit to assure I left as a happy customer. It's people like Chan and Jeff that will keep me coming back. Thank y 'all. More

by CLAYNEDNA Verified Customer Verified Customer

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5000 mile service Excellent experience!! Service advisor was very pleasant, we arrived early, service was performed early they washed the vehicle. Car was ready befor Excellent experience!! Service advisor was very pleasant, we arrived early, service was performed early they washed the vehicle. Car was ready before our original service time. Waiting area was comfortable. More

by Alan I Verified Customer Verified Customer

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Service at Fred Anderson Toyota I have used Fred Anderson Toyota since moving to Sanford. They are very polite, professional, and do the jon right the first time at a fair price. I have used Fred Anderson Toyota since moving to Sanford. They are very polite, professional, and do the jon right the first time at a fair price. More

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Great service Pleased with today's service appointment. Able to make appointment on line and was greeted at door when arriving. Waiting area was neat and clean and Pleased with today's service appointment. Able to make appointment on line and was greeted at door when arriving. Waiting area was neat and clean and comfortable. Service was completed in a timely manner and car was washed. Staff did a great job. More

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A caring Dealership Service Center Wife loves this Dealership. She purchased the Avalon here and will purchase her next Avalon here. Service has been above expectations. All are courteo Wife loves this Dealership. She purchased the Avalon here and will purchase her next Avalon here. Service has been above expectations. All are courteous and helpful with answering at questions asked. Thank you to all....Happy Wife, Happy Me... More

by roger3746 Verified Customer Verified Customer

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Great service They determined the oil pan screw was loose and leaking oil which is why my oil was low when it shouldn't have been at the time. They determined the oil pan screw was loose and leaking oil which is why my oil was low when it shouldn't have been at the time. More

by JBASISTA18 Verified Customer Verified Customer

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15k service and check engine light Great service. Got 15k service completed. Also had a defect in exhaust system. They ordered a new exahust system and will replace the whole exhaust. Great service. Got 15k service completed. Also had a defect in exhaust system. They ordered a new exahust system and will replace the whole exhaust. More

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Quick and Fast Got my truck in quick and fast for my service. Friendly too. Thank you so much. The service department Call me when my truck was done. Got my truck in quick and fast for my service. Friendly too. Thank you so much. The service department Call me when my truck was done. More

by MICHAELWT77 Verified Customer Verified Customer

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