Dealer Reviews
Cars for Sale
Dealer Log In
Chan Coleman
Chan Coleman | Page 7
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
330 Reviews
Dealership Experience
24 yrs, 10 mos
Industry Experience
24 yrs, 10 mos
330 Reviews
Write a Review
330 Reviews of Chan Coleman
July 14, 2020
Warranty work One of the air conditioning lines blew out and the A/C stopped working. The vehicle had only 3000 miles on it. I dropped the car off on a Sunday beca One of the air conditioning lines blew out and the A/C stopped working. The vehicle had only 3000 miles on it. I dropped the car off on a Sunday because I had to go out of town on Monday morning. I spoke with service at 7:30 to explain what happened when it went out. Within an hour or so, the service department called me to let me know the problem and that they had to order a part that wouldn’t be in until the next morning. They were so quick that the service department had the car fixed by 10:30 that morning. Great job, the A/C works great. More
by RAMC1023
Verified Customer
July 14, 2020
Yes, the experience was great this time, I guess because didn’t have as many customers.... did run my care they care wash this time...... didn’t have as many customers.... did run my care they care wash this time...... More
by allan_lawson2000
Other Employees Tagged: Julian Hernandez, KYLE JAMES
July 14, 2020
To expensive What the people tried to sell me was 2 tires for 388.00. I went to NTB and purchased 4 tire of the same quality for 422.00. Tires are slightly out of What the people tried to sell me was 2 tires for 388.00. I went to NTB and purchased 4 tire of the same quality for 422.00. Tires are slightly out of range for most people. More
by SAINTSFANINAJUSTIN
July 13, 2020
Great service I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! More
by RAM.UPADHYAYA
Other Employees Tagged: Julian Hernandez, KYLE JAMES
July 08, 2020
Good but could have better Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change Got an oil change which was great, but tire pressure light was left on-should have checked it and turned it off until next oil change More
by ERNEST.RAMSEY
July 07, 2020
Spot on Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and Went in for an oil change and tire balance. They did the full blown checkup and found my filters to be dirty - got those replaced, tires balanced and rotated, and the oil change. Free wash too! More
by DivotSanford
July 03, 2020
The sanford dealership has owed me $100 for over a month for a repair they did to my wifes rav 4 that was covered by warranty. Have not seen it yet Whats the problem? Hylton Lawrence for a repair they did to my wifes rav 4 that was covered by warranty. Have not seen it yet Whats the problem? Hylton Lawrence More
by hlaw12
July 02, 2020
I was very disappointed with the service advisor. I wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wiper blades. ( New wiper blades came with the coupon along with a oil change and tire rotation). I told him to put the new wiper blades in the car on the passenger side. I was informed that the mechanic did replace the blades and threw the ones he took off the car away. The service adviser then told me he would give me an additional set to replace the ones that was thrown away and they would be inside the car on the passenger side. Well he did give me a new set of wiper blades but they were for a Hybrid vehicle which I DO NOT have. I have a 2010 Toyota Camry LE 6 cylinder. The blades was not the same size 1 was 20 inches and 1 was 24 inches they do not fit my car. They did not cut the Maintenance light off or do a multi point inspection to inform me what if needed any additional maintenance. I feel this adviser is very dishonest and do not care about pleasing the customer. This is the worst experience I have had with the Service Department. More
by APRIL_NANCE
Other Employees Tagged: Julian Hernandez, KYLE JAMES
June 30, 2020
I called the dealership for service three different times. I was told that it was being treated as an urgent issue and never wants received a return call. times. I was told that it was being treated as an urgent issue and never wants received a return call. More
by saundersjimw
Other Employees Tagged: Julian Hernandez, KYLE JAMES
June 25, 2020
Appointment TImes I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting around back. I make an appointment because I work and I don't have that long for lunch. If it can't be done in that time frame then I would have been glad to reschedule all they had to do was tell me that they were overbooked. More
by MLETT0
Other Employees Tagged: Julian Hernandez, KYLE JAMES
Dealership Inventory (122 Vehicles)
