Charity Graff
Internet Sales Manager
Toyota of Gladstone
19375 SE Mcloughlin Blvd
Gladstone, OR 97027
Dealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
173 Reviews
Write a Review173 Reviews of Charity Graff
December 05, 2025
Elliott was personable, honest, knowledgeable, and wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. More
Other Employees Tagged: Noah Stanley, Elliott Olson
November 23, 2025
Manager was very unpleasant. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. More
Other Employees Tagged: Oni Clement
November 15, 2025
This dealership is incredible! Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved s Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved some pretty uncommon requests, no problem. And Noah, my sales rep., handled every issue that came up -- and even gave me his personal cell number in case I had any questions when he wasn't on-site. Absolutely phenomenal attention and service, from when I first walked in the door. More
Other Employees Tagged: Noah Stanley
November 10, 2025
I had an excellent experience from beginning to end! The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He greeted me at the door with a smile when I arrived for my appointment and went above and beyond the entire day—staying nearly 13 hours to make sure everything went perfectly. He was kind, professional, and genuinely cared about making my experience a great one. I can’t thank him and the team enough! More
Other Employees Tagged: Noah Stanley
October 27, 2025
Jorge was great, easy to work with, and makes the experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. More
Other Employees Tagged: John Hill, Jorge Garcia Lores
October 24, 2025
Excellent customer service - leased a car without needing to come in to the dealership which is extremely helpful for a business transaction needing to come in to the dealership which is extremely helpful for a business transaction More
Other Employees Tagged: Kassandra Kim
September 28, 2025
Jorge was so nice and helpful. I loved working with him. I reccomend Jorge 100 percent. I loved working with him. I reccomend Jorge 100 percent. More
Other Employees Tagged: Jorge Garcia Lores
September 28, 2025
Did an outstanding job doing everything he could to get me out the dealership with my new 2025 Tacoma trd Pro. Friendly and a hard worker . Promote above peers. Thank you for everything on getting my dream me out the dealership with my new 2025 Tacoma trd Pro. Friendly and a hard worker . Promote above peers. Thank you for everything on getting my dream truck out the door same day! More
Other Employees Tagged: Kristin DeMars, Emmanuel Garcia
September 20, 2025
Dusty was great to work with! He was patient, quick and thorough to answer all of my questions & outstanding customer service overall! He was patient, quick and thorough to answer all of my questions & outstanding customer service overall! More
Other Employees Tagged: Dusty Call
August 28, 2025
Such a welcoming and relaxing environment when shopping for cars at Toyota of Gladstone. They are always my first place to look when in the market for a car and I'm glad I bought my used car from here. Bre for cars at Toyota of Gladstone. They are always my first place to look when in the market for a car and I'm glad I bought my used car from here. Brendon and Charity went above and beyond to ensure my needs were met. They took their time with my search and I never felt pressured to make a decision. Dolf was fantastic in helping me finalize my purchase and educating me on available warranties and purchasing options. The entire team that I worked with made my experience enjoyable and rewarding. More
Other Employees Tagged: Seth Dustin, Dolf Nuno, Brendon Andrews

