Charity Graff
Charity Graff at Toyota of Gladstone

Charity Graff

Internet Sales Manager

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.8
173 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

12 yrs, 6 mos

4.8

173 Reviews

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173 Reviews of Charity Graff

December 05, 2025

Dealership Rating
Employee Rating

Elliott was personable, honest, knowledgeable, and wonderful to work with. Even though I didn’t purchase the vehicle I looked at, he was not pushy and cared that I choose the right car for me. More

by ToyotaAng
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Noah Stanley, Elliott Olson

November 23, 2025

Dealership Rating
Employee Rating

Manager was very unpleasant. person didn’t fill paperwork in correctly for registration or give me credit for $1000 deposit. More

by Elroberts
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Oni Clement

November 15, 2025

Dealership Rating
Employee Rating

This dealership is incredible! Charity (sales manager) found exactly the car I was looking for, before it even left the dock in Japan! Joshua (service manager) happily resolved s More

by Dale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Stanley

November 10, 2025

Dealership Rating
Employee Rating

I had an excellent experience from beginning to end! The whole team was friendly and easy to work with, and I’m so happy with my new vehicle—it’s exactly what I was hoping for. Noah really stood out! He More

by ryiahsmom89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Stanley

October 27, 2025

Dealership Rating
Employee Rating

Jorge was great, easy to work with, and makes the experience of customer service the best I’ve ever had. Thank you for the new vehicle I loved it. My salesman for life, Jorge needs a raise. More

by Ximena_alvarez99
Recommend Dealer
Yes

Other Employees Tagged: John Hill, Jorge Garcia Lores

Oct 27, 2025

Toyota of Gladstone responded

Thank you, Ximena! We’re so glad to hear Jorge made your car-buying experience the best you’ve ever had. He truly goes above and beyond for his customers, and we’ll be sure to share your kind words with him. Congratulations on your new vehicle, and welcome to the Toyota of Gladstone family!

October 24, 2025

Dealership Rating
Employee Rating

Excellent customer service - leased a car without needing to come in to the dealership which is extremely helpful for a business transaction More

by RussellB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kassandra Kim

Oct 28, 2025

Toyota of Gladstone responded

Thank you for your review, Russell! We’re so glad to hear that our team was able to make your leasing experience smooth and convenient — even without you needing to visit the dealership. We’re always happy to make the process easy, especially for our business customers. Thank you for choosing Toyota of Gladstone!

September 28, 2025

Dealership Rating
Employee Rating

Jorge was so nice and helpful. I loved working with him. I reccomend Jorge 100 percent. More

by Mayda villa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Garcia Lores

Oct 05, 2025

Toyota of Gladstone responded

Thank you for sharing! We’re so glad to hear Jorge made your experience enjoyable and helpful. We’ll be sure to pass along your kind words—he’ll be thrilled!

September 28, 2025

Dealership Rating
Employee Rating

Did an outstanding job doing everything he could to get me out the dealership with my new 2025 Tacoma trd Pro. Friendly and a hard worker . Promote above peers. Thank you for everything on getting my dream More

by Roe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristin DeMars, Emmanuel Garcia

Oct 05, 2025

Toyota of Gladstone responded

Thank you for sharing your experience! We’re thrilled to hear that our team went above and beyond to get you into your 2025 Tacoma TRD Pro. We’ll be sure to pass along your praise—congratulations on your new truck, and enjoy every mile!

September 20, 2025

Dealership Rating
Employee Rating

Dusty was great to work with! He was patient, quick and thorough to answer all of my questions & outstanding customer service overall! More

by Summer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dusty Call

Sep 21, 2025

Toyota of Gladstone responded

Thank you, Summer! We’re thrilled to hear that Dusty provided such patient and thorough service. We appreciate your kind words and hope you’re enjoying your new Toyota!

August 28, 2025

Dealership Rating
Employee Rating

Such a welcoming and relaxing environment when shopping for cars at Toyota of Gladstone. They are always my first place to look when in the market for a car and I'm glad I bought my used car from here. Bre More

by Pham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 12, 2025

Toyota of Gladstone responded

Thank you for sharing your experience! We’re thrilled Brendon, Charity, and Dolf could make your car-buying experience enjoyable and stress-free. We appreciate your kind words and look forward to helping you again in the future at Toyota of Gladstone!

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