Charity Graff | Page 6

Miguel Rios was the most affable salesperson I have encountered on my car odyssey! Very knowledgeable or able to get the answer promptly. I initially asked after a Prime RAV4 but ultimately decided on encountered on my car odyssey! Very knowledgeable or able to get the answer promptly. I initially asked after a Prime RAV4 but ultimately decided on a Hybrid Corolla XLE based on my feature requests and size needs. Still highly recommend the Prime for anyone needing a higher profile more utility style vehicle! Parth and Dusty were a great finance/contract duo, explaining the advantages of specific packages. While I had decided previously to get the mileage and years extension for bits, bobs, big breakages etc they were able to describe how that package impacts overall Corolla lifetime and peace of mind. A lot of the culture for vehicles presently is to get one and upgrade every 2-3 years like a cellphone. While that is totally fine for others, I prefer getting the products I need with room to grow. They were able to ensure that and more! Shoutout to Charity also, for the brief but kind scheduling interaction, it was a lovely chat! Overall - Thanks kindly to the team at Toyota Gladstone for being responsive, respectful and considerate of my needs as a human and a consumer. Y'all made it easy to decide to choose :) More

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Wendal is an excellent salesman. I ONLY go to this man for my Toyota needs. He diligently listens to the preferred needs of his clients in order to place them with their desired vehi I ONLY go to this man for my Toyota needs. He diligently listens to the preferred needs of his clients in order to place them with their desired vehicle. He is always willing to put the time into his work. More

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Everyone in the dealership was very nice and helpful. Bobby was also amazing to work with and very helpful with my questions about the purchase of my new 4Runner Bobby was also amazing to work with and very helpful with my questions about the purchase of my new 4Runner More

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After our beloved 2005 Subaru wagon died, I visited on 3/9/24 to look at a hybrid, perhaps as penance for the terrible mileage of the wagon. Octavio met me for our appointment on-time, and we took a drive 3/9/24 to look at a hybrid, perhaps as penance for the terrible mileage of the wagon. Octavio met me for our appointment on-time, and we took a drive. Octavio did a solid job of explaining different trim levels of Camry Hybrids. I decided to got with it, and we were off to Financing, where Annie Marjanen got me a (relatively) great rate. I drove off in this used 2023 Camry Hybrid after a very efficient purchasing process. My car was missing parts of its manual, Octavio, Charity Graff and Muhammad Khan worked quickly to mail me replacements. In particular, Octavio excelled with post-sale follow-up and communication. This dealership is solidly operated.. More

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Emeileigh is the best sales representative I have ever worked with, she is honest, loyal, reliable, and responsible. I have leased several cars from Gladstone Toyota and she is the only sales representati worked with, she is honest, loyal, reliable, and responsible. I have leased several cars from Gladstone Toyota and she is the only sales representative that I trust and feel good about leading a car from. More

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Thanks to Eric, Charity and Annie for making my purchase transparent and efficient! Gladstone was able to make a competitive offer that influenced my decision to keep the purchase local rather than going to transparent and efficient! Gladstone was able to make a competitive offer that influenced my decision to keep the purchase local rather than going to where there was more inventory and discounts on the east coast. My family loves the new Prime! More

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Manny was amazing to work with! The best salesman I have worked with. Charity is also fantastic! The best salesman I have worked with. Charity is also fantastic! More

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Everyone was really nice. Customer service is the key. I'm so glad I decided to purchase a toyota Customer service is the key. I'm so glad I decided to purchase a toyota More

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Cassie helped us during a stressful time and we walked away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. More

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We really appreciate Toyota of Gladstone- the best in the land! Eric Kalik, our salesman treated us like family. He loves Toyota and he loves cars. He told us so many interesting things about different Toy land! Eric Kalik, our salesman treated us like family. He loves Toyota and he loves cars. He told us so many interesting things about different Toyota models that I'm thinking of getting a subscription to 'Popular Mechanics'. The waiting for the car process was actually fun. Manager, Charity Graff is a wonderful, wonderful person and Jonathan Ault in Finance was so knowledgeable and a joy to do business with. Thank you, Toyota of Gladstone! Nancy More

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