Charlene Kratzer | Page 16

Prompt & courteous greeting upon arrival at service bay. Short wait time for service to be performed(recall check… no issue found). Vehicle was given a courtesy car wash and basic maintenance check and i wa Short wait time for service to be performed(recall check… no issue found). Vehicle was given a courtesy car wash and basic maintenance check and i was on my way in about 45 min. More

by cwirishbrigade Verified Customer Verified Customer

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They are the best nissan dealership on the planet. Also the staff have excellent manners. I will tell all my friends to take theirs cars to dealership in Allentown. They have good quality coffee and Also the staff have excellent manners. I will tell all my friends to take theirs cars to dealership in Allentown. They have good quality coffee and tea. More

by bostonceltics71659 Verified Customer Verified Customer

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Charline was extremely helpful in getting my repairs addressed in a timely and professional manner. Special thank you to her and her team. addressed in a timely and professional manner. Special thank you to her and her team. More

by Marmel03 Verified Customer Verified Customer

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Long time customer and continue to be very satisfied with the service received at Rothrock Nissan. the service received at Rothrock Nissan. More

by MG Verified Customer Verified Customer

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just now NEW This place is a joke. Do not recommend this place at all. Call for battery install. They send me to part to get a price. Parts gives me the price and sends me back to serv Do not recommend this place at all. Call for battery install. They send me to part to get a price. Parts gives me the price and sends me back to service to schedule an install. The lady wants to send me back to parts for reasons unknown. So she decides to hang up on me. I call back and the lady operator decides to hang up on me because I asked for the service manager and wouldn't give my name. My name is irrelevant since I never do service there anymore. And now I see why. I will just stay away from this dealership More

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Rothrock is very very good and very very convenient and they do excellent work on the cars they do excellent work on the cars More

by Mboyer3522 Verified Customer Verified Customer

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Excellent service Nice location and nice people , reasonable Very quick response Recommended for everyone those need really good service reasonable Very quick response Recommended for everyone those need really good service More

by pathak.only Verified Customer Verified Customer

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They were very friendly and shared the status step by step. I appreciated this. They were also reasonable. step. I appreciated this. They were also reasonable. More

by Wmnovoa Verified Customer Verified Customer

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I have had my Nissan serviced at Rothrock two times now and both times I received excellent service. I didn't need to wait long for the service work to be done and both Chelsea and Charlene were very frien and both times I received excellent service. I didn't need to wait long for the service work to be done and both Chelsea and Charlene were very friendly and helpful. I especially appreciate that they give me a color-coded chart at the end of their Multi-Point CheckUp that they perform indicating to me the condition of my battery, tires, brakes, etc. This is very helpful for me! Definitely appreciate the great service they provide! More

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Horrible service when they take it upon themselves to fill my car up with synthetic oil and not once have I ever had a dealership do that during service it’s nothing but a huge money game over at Rothroc fill my car up with synthetic oil and not once have I ever had a dealership do that during service it’s nothing but a huge money game over at Rothrock motors I highly would not recommend More

by I hate rothrock Verified Customer Verified Customer

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