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Charles Archer

Overview Reviews (674) Inventory (155)

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Charles Archer

Charles Archer | Page 26

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

674 Reviews

Overview Reviews (674) Inventory (155)

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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674 Reviews of Charles Archer

June 25, 2022

Dealership Rating

Employee Rating

Mr. Charles was the consummate professional in every way. The entire process was seamless and done with the utmost concern for the customer. Mr. Charles went above and beyond our expectations. The entire process was seamless and done with the utmost concern for the customer. Mr. Charles went above and beyond our expectations. More

by Jamey

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Casey Kia responded

Thank you so much Jamey for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 18, 2022

Dealership Rating

Employee Rating

Great deal. Very nice people not pushy. They let me take my time. My sales man Charles was so great. Very nice people not pushy. They let me take my time. My sales man Charles was so great. More

by Kenneth

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson, Shannon Lavender

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Aug 10, 2022 -

Casey Kia responded

Thank you so much Kenneth for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 11, 2022

Dealership Rating

Employee Rating

We had an excellent experience purchasing our vehicle. Charles made it simple and got us what we wanted. Charles made it simple and got us what we wanted. More

by apluim19

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kaitlin Fields, James Barnes , Albert “AJ” Jackson, Shannon Lavender

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Aug 10, 2022 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

June 04, 2022

Dealership Rating

Employee Rating

Charles did an outstanding job and I was very happy when i left the dealership with my brand new Kia Forte GT line. i left the dealership with my brand new Kia Forte GT line. More

by Sean S.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Albert “AJ” Jackson, Aaron McGiffin

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Jun 08, 2022 -

Casey Kia responded

Thank you so much Sean for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 04, 2022

Dealership Rating

Employee Rating

Charles Archer personifies the spirit of customer service. As a no nonsense type, I appreciated his efficient manner to conduct business. Wouldn’t hesitate to refer a buyer to him! service. As a no nonsense type, I appreciated his efficient manner to conduct business. Wouldn’t hesitate to refer a buyer to him! More

by NoemiH.

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jun 08, 2022 -

Casey Kia responded

Thank you so much Noemi for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 18, 2022

Dealership Rating

Employee Rating

Charles was awesome! If you buy a car from Casey Kia ask for him, we had an awesome car buying experience with him! If you buy a car from Casey Kia ask for him, we had an awesome car buying experience with him! More

by gsumerlin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 30, 2022 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 11, 2022

Dealership Rating

Employee Rating

I had a wonderful experience ! Very great customer service ! I look forward to working with Kia and Mr. Charles Archer in the future ! Highly recommended ! Everything was fantastic Very great customer service ! I look forward to working with Kia and Mr. Charles Archer in the future ! Highly recommended ! Everything was fantastic ! God bless ! More

by ShayLoveeee

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 30, 2022 -

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

May 06, 2022

Dealership Rating

Employee Rating

Charles Archer was very professional and knowledgeable on every aspect of the dealership and vehicle I purchased. I will be referring him to my friends. every aspect of the dealership and vehicle I purchased. I will be referring him to my friends. More

by goldlady10

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ron Tomaino

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May 30, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

May 05, 2022

Dealership Rating

Employee Rating

Charles was a pleasure to work with during our car search/buying.. Started off with a frustrating bump from another dealership that Charles quickly looked into and fixed.. while test driving there was search/buying.. Started off with a frustrating bump from another dealership that Charles quickly looked into and fixed.. while test driving there was another bump that needed immediate attention and Charles made sure that it was taking care of properly before we drove away. Highly recommend him to anyone!! Very polite & several laughs!! More

by April M.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 30, 2022 -

Casey Kia responded

Thank you so much April for the positive review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

May 02, 2022

Dealership Rating

Employee Rating

FOR A FIRST TIME CAR BUYER! I couldn’t ask for better salesman. Go Charles! I couldn’t ask for better salesman. Go Charles! More

by Ashante

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial

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May 30, 2022 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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