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Charles Archer
Charles Archer at Casey Kia
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Charles Archer | Page 4

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

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5.0
546 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

8 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

546 Reviews

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546 Reviews of Charles Archer

October 23, 2023

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Employee Rating

Great customer service Great environment Fast and quick process Great vehicles to choose with great coverage More

by Rated R
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Yes
Helpful 1
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Oct 23, 2023

Casey Kia responded

Thank you so much for the five star review! Thank you for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 22, 2023

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Awesome customer service, this is the 7th vehicle purchased from Charles he has always made the sale very easy, always went above and beyond to get me what I want thank you again! More

by Chclar81
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Yes
Helpful 2
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Oct 23, 2023

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 20, 2023

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Car #5 from Casey Kia and more importantly through Charles Archer. It’s nice to have a salesman you have built a relationship with over the past 6-7 years and he understands you. It’s make so much eas More

by Shaycoates
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Recommend Dealer
Yes
Helpful 1
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Oct 23, 2023

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business for the fifth time. Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

October 16, 2023

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Overjoyed with the fact that I drove away from dealership in a new vehicle. Charles was spot on with the entire process. More

by Matt
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Recommend Dealer
Yes
Helpful 1
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Oct 16, 2023

Casey Kia responded

Thank you so much Matt for the five star review! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 13, 2023

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Charles archers is the best! Hands down no questions asked. Customer service is on 100! More

by Matt
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Recommend Dealer
Yes
Helpful 1
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Oct 16, 2023

Casey Kia responded

Thank you so much Matt for the five star review! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

October 09, 2023

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Easiest purchase experience ever. Charles was personable and really cared that we were getting what we wanted. Above and beyond customer service. Thank you!! More

by MandLShorty
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Recommend Dealer
Yes
Helpful 2
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Oct 10, 2023

Casey Kia responded

Thank you so much for the five star review! Also thank you for the positive endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 24, 2023

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Jacob was knowledgeable and friendly throughout the whole process! We already knew what we wanted when we got there and he walked us through all our questions and concerns. We appreciate his prompt responses More

by Aajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F. , Albert “AJ” Jackson

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Sep 27, 2023

Casey Kia responded

Thank you so much Aajohnson for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jacob Martínez! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 20, 2023

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Employee Rating

Charles is an excellent sales representative and I would recommend him to anyone! He was honest and made sure we understood each document that we were signing! When we left we felt that we made the right de More

by Cholmes6352
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Recommend Dealer
Yes
Helpful 1
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Sep 20, 2023

Casey Kia responded

Thank you so much for the five star review! Also thank you for the positive endorsement of Charles Archer on the purchase of your 2024 KIA K5! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

Sep 20, 2023

Cholmes6352 responded

I would recommend him to anyone!

September 15, 2023

Dealership Rating

He helped me through Gods Will. Such an Amazing Faithful Spirit! Glad I came here More

by Carolyn
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Trade-in Experience
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Recommend Dealer
Yes
Helpful 1
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Sep 16, 2023

Casey Kia responded

Thank you so much Carolyn for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

September 12, 2023

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Employee Rating

We had a great experience working with Charles. He was very knowledgeable and helpful. We bought this car for our daughter and he was able to help us select a safe, stylish, yet affordable vehicle. More

by Corinne
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Trade-in Experience
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Recommend Dealer
Yes
Helpful 1
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Sep 12, 2023

Casey Kia responded

Thank you so much Corinne for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

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