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Charles Archer

Overview Reviews (682) Inventory (179)

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Charles Archer

Charles Archer | Page 4

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

682 Reviews

Overview Reviews (682) Inventory (179)

Dealership Experience

10 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

682 Reviews

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682 Reviews of Charles Archer

February 15, 2026

Dealership Rating

Employee Rating

I came to Kasey just for my maintenance check and oil change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me a few months ago. I told him I was enjoying my car and having no issues. Then he said how would you like to lower your car payments. I didn't think that was possible but Charles came through and now my monthly payments have been reduced over $100. I was estectic and wanted to jump up for joy. My experience with Kasey Kia has beyond words of descriptions. More

by robinsond697

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcus Stacks

Feb 20, 2026 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

February 11, 2026

Dealership Rating

Employee Rating

I had a great experience from start to finish. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer. More

by Kris

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Feb 20, 2026 -

Casey Kia responded

Thank you so much Kris for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 24, 2026

Dealership Rating

Employee Rating

Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles. My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles. More

by Donnae Cato

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 28, 2026 -

Casey Kia responded

Thank you so much Donnae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 16, 2026

Dealership Rating

Employee Rating

Very helpful, honest, met us where we were and walked out with a great car same day. with a great car same day. More

by eli morse

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 28, 2026 -

Casey Kia responded

Thank you so much Eli for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 16, 2026

Dealership Rating

Employee Rating

Beautiful experience, made sure all my concerns were addressed. I walked out with a car same day. addressed. I walked out with a car same day. More

by mattwoolard02

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 28, 2026 -

Casey Kia responded

Thank you so much Matt for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 12, 2026

Dealership Rating

Employee Rating

Charles was wonderful to work with. Treated us like family. He was honest and clear on everything presented to us. Treated us like family. He was honest and clear on everything presented to us. More

by Zaccook24

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Barnes, Jermont Davis , Marcus Stacks

Jan 13, 2026 -

Casey Kia responded

Thank you so much Zachary for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 04, 2026

Dealership Rating

Employee Rating

Charles Archer is really a God send. He went over and beyond to get me into a vehicle. I will be sending everyone I know his way! He went over and beyond to get me into a vehicle. I will be sending everyone I know his way! More

by ms.hazel25

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 07, 2026 -

Casey Kia responded

Thank you so much Ms. Hazel for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 02, 2026

Dealership Rating

Employee Rating

Casey Kia is a wonderful dealership. The staff actually cares about you and genuinely wants to make sure you leave in the vehicle you want! They go above and beyond to make it happen! Ch The staff actually cares about you and genuinely wants to make sure you leave in the vehicle you want! They go above and beyond to make it happen! Charles Archer worked so hard all day to help me! His professionalism, care & compassion is unmatched by anyone else I have ever encountered in the industry! I truly feel that we left with not only a new car, but a new friend as well! I will most definitely be back! More

by VFordham83

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Schmierer

Jan 02, 2026 -

Casey Kia responded

WOW!!! Thank you so much Veronica for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer and the rest of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

December 30, 2025

Dealership Rating

Employee Rating

Car number 7 done with Charles Archer at Casey Kia. Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thor Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thorough. Highly recommend Charles Archer!! More

by Shaycoates

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Roberto A. Dial, James Barnes, Patrick Owens

Jan 02, 2026 -

Casey Kia responded

Thank you so much Shay for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

December 30, 2025

Dealership Rating

Employee Rating

I appreciated how kind and informative Charles was as he was assisting me! He made sure that I took my time deciding my vehicle and answered any questions I had. I highly recommend going to Charles if you a was assisting me! He made sure that I took my time deciding my vehicle and answered any questions I had. I highly recommend going to Charles if you are a first time buyer! More

by aliciamitchell2020

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Patrick Owens

Dec 30, 2025 -

Casey Kia responded

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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