Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 38

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

June 30, 2020

Dealership Rating
Employee Rating

Mr. Charles Archer was very informative about his profession. I have never dealt with a salesperson as pleasant as Mr. Charles he’s a winner all the way around. Keep up the extravagant job that you d More

by angevans8
Recommend Dealer
Yes
Jul 09, 2020

Casey Kia responded

WOW! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 29, 2020

Dealership Rating
Employee Rating

Charles Archer was my salesman and was very pleasant to work with. This gentleman went above and beyond to help me not only find a car I liked but made sure that I went home in it that day. If u are in the More

by slbland427
Recommend Dealer
Yes
Jun 29, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 24, 2020

Dealership Rating
Employee Rating

He was very consistent with us, and he also made us feel very competent when but this car. I will be highly recommending him to other car buyers that I know . Thanks again . More

by rakaylaljones
Recommend Dealer
Yes
Jun 26, 2020

Casey Kia responded

Thank you so much Ra'kayla for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Sportage. Also thank you for the five star review of Charles Archer. Our goal is to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 23, 2020

Dealership Rating
Employee Rating

Charles Archer is a very helpful & was always professional with me. He never gave up & through it all I received my 2020 Kia Soul Gt. Again thank you Charles Archer and I will be back and also to More

by Cmjblow
Recommend Dealer
Yes
Jun 26, 2020

Casey Kia responded

Thank you so much Carolyn for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Soul GT line. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 16, 2020

Dealership Rating
Employee Rating

Mr. Charles was very forward and direct. He told me what I needed when buying a car. He was very punctual had everything I needed. More

by jonesdevonta71
Recommend Dealer
Yes

Other Employees Tagged: Robert Duncan

Aug 09, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

June 15, 2020

Dealership Rating
Employee Rating

Great customer service. The best we ever had. Me and my mother was at the casey kia on jefferson ave location and Mr. Charles Archer was our salesman. He not only gave exceptional care and attention to my More

by asorrell82011
Recommend Dealer
Yes

Other Employees Tagged: Aaron McGiffin

Jun 15, 2020

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful review of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 15, 2020

Dealership Rating
Employee Rating

The salesman are very friendly. They make sure you are well informed about the vehicle you choose to purchase. I also enjoy the music that be playing. More

by jarrajohnson
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martinez F.

Jun 15, 2020

Casey Kia responded

Thank you so much Jarra for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2020 KIA Optima. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Thank you for your loyalty! Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

June 14, 2020

Dealership Rating
Employee Rating

Mr. Archer was very professional and courteous.Was Mr. Archer was very professional and courteous. Was helpful and answered all our questions. I will definitely recommend him to my friends and family More

by ani4sm
Recommend Dealer
Yes
Jun 15, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

June 07, 2020

Dealership Rating
Employee Rating

They will tell you they have no credit financing.. give you the car, then 30 days later send one of their employees to pop up at your house to scope and see when they can take it. The most weird thing I’ve More

by Alyssa757
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Robert Duncan

Jun 10, 2020

Casey Kia responded

Thank you so much Alyssa for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

Jul 07, 2020

Casey Kia responded

Thank you for your updated response regarding your interaction with our dealership. On behalf of the dealership, I apologize for any inconveniences this incident has created for you. There are many factors involved in the purchase of a vehicle, including selecting the vehicle you desire, finding a lender that will extend credit for your purchase, the initial investment, and your monthly payments, to name a few. Just like buying a home, when a lender extends credit to an individual, many times there are stipulations that need to be met, prior to funding. These are the banks requirements, not ours. We make several attempts to resolve the outstanding issues in a good faith effort to assist the customer and protect the interests of the lender. When we are unable to provide the required documentation, we are left with very few options. The events you described are as rare, as the customers that are unable to have their information verified by the lender. Thank you for your understanding in this matter. Robert Duncan Used Car Director

June 04, 2020

Dealership Rating
Employee Rating

Mr. Charles was a great guy from the beginning until I drove off with my car. He walked me through every step of the way and always was honest. I really appreciate the service he provided me. I have recom More

by Jnandrews100
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial , Sam Saleem

Jun 06, 2020

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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