Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 44

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

November 13, 2019

Dealership Rating
Employee Rating

Great job helping us with the purchase of a new to us family vehicle! Found a few issues with the vehicle but were addressed to our satisfaction without any question. His boss Jeff is great too! Thanks More

by Trfa63
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Pamela Denny, Jeff Finch

Nov 16, 2019

Casey Kia responded

Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my Sales Manager Jeff Finch. We strive to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

November 12, 2019

Dealership Rating
Employee Rating

Charles is great!! Very polite and professional.. He did everything in his power to get the deal done! And did with a smile. I would highly recommend working with him for your new or used car buying experie More

by steelshotdrums
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Jeff Finch

Nov 16, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 11, 2019

Dealership Rating
Employee Rating

My experience here was truly the best I have ever had. Mr Archer was helpful , very kind and I will 1000% recommend him to all my family and friends. He was very respectful in the way he spoke to my husban More

by Drummerwyfe4life
Recommend Dealer
Yes

Other Employees Tagged: Jeff Finch

Nov 16, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 09, 2019

Dealership Rating

Charles is excellent at what he does! He has a lot of patience and provided some of the best hospitality possible. Not only did he make sure that I was pleased, he made sure that my twin sister was also More

by Marilyn
Recommend Dealer
Yes
Nov 16, 2019

Casey Kia responded

Thank you so much Marilyn for the five star review! We are extremely grateful for the opportunity to earn your business and your twin sister. I am very happy to hear that Charles Archer was able to accommodate the both of you. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

November 06, 2019

Dealership Rating
Employee Rating

Wonderful experience tonight! Thank you for making the purchase so easy and being super nice answering my questions and explaining everything about the car. I highly recommend Charles and Gordon at Casey More

by Chaaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gordon Hatcher

Nov 07, 2019

Casey Kia responded

Thank you so much Chaaya for the five star review! We are extremely grateftul for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer and Gordon Hatcher. It is our goal to exceed our customer's expectations with radical hospitality! We look forward to taking care of all of your automotive needs in the future! Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

October 29, 2019

Dealership Rating
Employee Rating

Charles was very helpful and friendly throughout the process. I was initially unsure if I wanted to buy, but I think he got me a pretty good deal on a new car with a price that I couldn't refuse. More

by Dhorn25
Recommend Dealer
Yes
Oct 30, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 27, 2019

Dealership Rating
Employee Rating

Used Car buying Charles was a delight to deal with. Very friendly and professional, very thorough and so far he has stood behind everything he promised me. Would de More

by CB73
Recommend Dealer
Yes
Oct 30, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed our customer' s expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 25, 2019

Dealership Rating
Employee Rating

Buying a truck It was a pleasure to visit with Charles Archer to purchase a truck. He is a very professional employee as well as being very personable. More

by JDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Jeff Finch

Oct 25, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the recent purchase of your truck. Also thank you for the positive endorsement of Charles Archer. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 23, 2019

Dealership Rating
Employee Rating

It was a customer friendly experience. The complete transaction was quick and pain free...no complications at all. I earnestly had no idea that everything would be done...from start to fini More

by Gee-man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Oct 25, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. It is our goal to exceed the customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

October 21, 2019

Dealership Rating
Employee Rating

Thank you, Casey Great experience and went the extra mile with the purchase. Charles was helpful and friendly as was the other individuals who helped us with the purch More

by Wheelbarrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Jeff Finch

Oct 21, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Congratulations on your purchase, and welcome to the Casey KIA family! Also thank you for the positive endorsement of Charles Archer and the rest of my staff. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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