Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 43

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
674 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 2 mos

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

674 Reviews

Write a Review

674 Reviews of Charles Archer

December 21, 2019

Dealership Rating
Employee Rating

Charles was amazing, very knowledgeable and very helpful! I will recommend anyone looking for a car to go see him!! he made everything very simple and Easy to understand. More

by Brogala7
Recommend Dealer
Yes
Dec 21, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future! Sincerely, Roberto A. Dial- General Manager

December 17, 2019

Dealership Rating
Employee Rating

Charles is an honest and reliable salesmen. I appreciate how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make y More

by Jeff J.
Recommend Dealer
Yes

Other Employees Tagged: James Barnes , Jeff. Used car sales manager. Good guy

Dec 18, 2019

Casey Kia responded

Thank you so much Jeff for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 09, 2019

Dealership Rating
Employee Rating

I was at the dealership for service. I ended up buying a vehicle. Charles did a great job! Be advised Mr. Casey Charles is one of your best assets. More

by Rage7850
Recommend Dealer
Yes
Dec 11, 2019

Casey Kia responded

Thank you so much for the five star review! Congratulations on your purchase! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed all of our customer's expectations. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

December 08, 2019

Dealership Rating
Employee Rating

Nice people.. great service.. very clean business.. my salesman was very professional and clean cut.. great personality and backs up his word. Will refer friends. More

by Randy 55
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes

Dec 11, 2019

Casey Kia responded

Thank you so much Randy for the five star review! We are extremely grateful for the opportunity to earn your business. We strive to exceed the expectations of all of our guests. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

December 05, 2019

Dealership Rating
Employee Rating

Excellent customer service. Straight and to the point. Knows his job very well. Willing to give customers the very best.knows who to contact to get you help. More

by Annw18@icloud.com
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Jordan Jr.

Dec 07, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of my staff. We strive to exceed our customer's expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

December 04, 2019

Dealership Rating
Employee Rating

GREAT customer service from Charles. He is focused on GREAT customer service from Charles. He is focused on customer desires and helps them find what they are looking for. He is thorough and detailed, More

by J-Soul
Recommend Dealer
Yes

Other Employees Tagged: James Barnes

Dec 07, 2019

Casey Kia responded

Thank you for the review! I am glad that you had a positive experience with Charles Archer. However I apologize that the overall experience was not worthy of five stars. I have addressed your concerns with the manager. Hopefully you can allow us another opportunity to earn your business in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 28, 2019

Dealership Rating
Employee Rating

Had the pleasure of dealing with Charles on the purchase of our new car from Casey Kia . Very professional and he made sure he got the deal we were looking for.Great salesman for sure. More

by Ammcosafeguard
Recommend Dealer
Yes

Other Employees Tagged: Roberto A. Dial, James Barnes

Nov 29, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business again! We appreciate your loyalty of doing business with us. Also thank you for the wonderful endorsement of Charles Archer. It is our desire to exceed all of our customer's expectations with radical hospitality. We look forward to continue taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

November 25, 2019

Dealership Rating
Employee Rating

I had a wonderful experience with Charles today. His level of faith and professionalism blew me away. He made sure my experience was memorable and worthwhile. I would absolutely recommend him to anyone More

by Kay Nightingale
Recommend Dealer
Yes

Other Employees Tagged: Everyone

Nov 29, 2019

Casey Kia responded

Thank you so much Kay for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

November 23, 2019

Dealership Rating
Employee Rating

Charles is an exceptional person to deal with. He is very honest and up front. He went above and beyond my expectations. I would recommend this dealer to anyone. More

by Gmpystx
Recommend Dealer
Yes

Other Employees Tagged: Jeff Finch

Nov 25, 2019

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

November 15, 2019

Dealership Rating
Employee Rating

Charles worked hard to get me the best deal possible! He explained all the details and was very upfront with the different options! Thanks again. More

by hilton.christopher1
Recommend Dealer
Yes
Nov 16, 2019

Casey Kia responded

Thank you so much Christopher for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed our customer's expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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