Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 60

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
687 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

687 Reviews

Write a Review

687 Reviews of Charles Archer

July 08, 2017

Dealership Rating
Employee Rating

Leasing Kia I found Charles to be very knowledgeable and helpful with leasing my 2017 Cadenza. He made the experience very pleasurable. I hope that in 3 years at More

by Lionking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2017

Casey Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Kia experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. We look forward to working with you again and hope you have a good day.

July 02, 2017

Dealership Rating
Employee Rating

Very pleased Charles was very helpful and considerate of our needs. He made the experience painless and did not keep us waiting long. They gave us the best deal ar More

by Kristina Ussery
Recommend Dealer
Yes
Jul 03, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

June 25, 2017

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Employee Rating

Spirit of Excellence I have been to many dealerships in Hampton roads and interact with many salesman but Charles had something that gave him the advantage,A Spirt of Exce More

by tonyrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson

Jun 26, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that our team was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

June 21, 2017

Dealership Rating
Employee Rating

Excellent Great consumer service he went over the whole car and showed me all the cool things about the car . I will recommend him to all of my family and frien More

by Vernita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2017

Casey Kia responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great to hear. We strive to work with individuals to provide them an easy experience that is suited to their personal needs and wants. We hope you have a great day!

June 20, 2017

Dealership Rating
Employee Rating

He was a wonderful experience. I enjoyed the wonderful experience with Casey Kia Auto store. Charle showed us his professional side of how a sale person should conduct themselves as More

by Joyce 54
Recommend Dealer
Yes
Jun 20, 2017

Casey Kia responded

We're very pleased to know that we were able to make your experience with us a great one. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 19, 2017

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Employee Rating

Overall Great Experience Overall I had a stress free and great experience. Charles was very knowledgeable and professional throughout the entire process. I would recommend hi More

by Mccracken25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson

Jun 19, 2017

Casey Kia responded

We are ecstatic to hear that our team, especially Charles, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 18, 2017

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Employee Rating

I enjoyed my experience today at Casey Kiai My experience with Casey Kia has been from 2009 when I brought my daughter in to purchase a car and afterwards I bought a 2013 Kia Forte fresh off the More

by Garner Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson, Vernon Williams

Jun 19, 2017

Casey Kia responded

Congratulations on your new Kia Forte! Thank you for giving us this review, we appreciate you taking the time to give us this feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 14, 2017

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Employee Rating

Superb knowledge, competency plus genuine interest Charles Archer deserves the title of superb salesperson. He listened; he displayed genuine interest; he was totally knowledgeable, and most competent. More

by thepilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2017

Casey Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 14, 2017

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Employee Rating

New salesman Went to the Kia dealer with a tight budget and lots of questions. Day one Charles and Aaron Mcgiffin did what they could in a short period of time, ca More

by Rylie2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Bozeman, Laura Gayle, Aaron Mcgiffin

Jun 15, 2017

Casey Kia responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 14, 2017

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Employee Rating

He makes things happen!!! This dealership was top notch! Charles went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and More

by Desireej88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2017

Casey Kia responded

Congratulations on your new car! We are ecstatic to hear that our team was able to give you 100% customer satisfaction. We believe that our customers are our top priority and we will go above and beyond to deliver this. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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