Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 60

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
673 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

Write a Review

673 Reviews of Charles Archer

May 23, 2017

Dealership Rating
Employee Rating

Amazing experience Extremely professional. I could not have asked for better service or assistance. These guys were awesome and fantastic. I would recommend them to anyo More

by Familyof5guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mitchell

May 24, 2017

Casey Kia responded

Thank you for leaving us a 5-star review. We are pleased to hear that you were satisfied with your service experience. Our team works hard to go above and beyond to offer superior service to our customers. We appreciate the recommendation and look forward to serving you on your next visit. Thank you and have a great day.

May 22, 2017

Dealership Rating
Employee Rating

Straight and an Arrow Mr. Archer is very professional and he went out of his way to ensure I was well taken care off. A Highly recommend Sales Associate. More

by Kia.customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2017

Casey Kia responded

Thank you for the positive review. We are glad you enjoyed the service that Charles provided when you came in. Since customer satisfaction is one of our primary goals, our associates do whatever they can to ensure that this goal is met each time. If you have any future automotive needs, we would be more than happy to assist. Again, thank you for your feedback and we hope you have a wonderful day.

May 20, 2017

Dealership Rating
Employee Rating

Excellent sales rep Didn't wind up purchasing a vehicle from Charles as we went with a different car manufacturer, but he was very professional and knowledgeable about th More

by Eric8
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson

May 22, 2017

Casey Kia responded

Eric, we appreciate you leaving us a 5-star review even though you did not go with buying a KIA. We are glad that you still enjoyed your car-buying experience with us. Also, thank you for acknowledging our associate Charles. He does his best to stay informed so that he can answer any and all questions for our customers. He is definitely a great asset to your team. We hope the next time you are considering a vehicle purchase that you go with KIA because we would love to assist you again. Thank you for your feedback and we hope you have a great day.

May 15, 2017

Dealership Rating
Employee Rating

Great person to work with He has done a excellent job working with me. I would recommend him to any and everyone.Please go buy and see him and he is very good at what he do ! More

by Ty2681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2017

Casey Kia responded

Thank you for leaving us such a great review and thank you for recognizing Charles Archer's commitment to providing excellent service. We are glad you enjoyed your experience at Casey KIA and thank you for the recommendations. If you have any automotive needs in the future, we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

May 13, 2017

Dealership Rating

Great experience sales rep was Charles very professional Didn't feel pressured into making purchase he was upfront & honest explained everytg that was necessary he had my best interest would recommend ur dea More

by Selma N. Westbrook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2017

Casey Kia responded

Selma, thank you for the positive review. We're happy to hear that Charles provided you with an amazing car-buying experience. We believe that the car-buying experience should be an enjoyable one. Thank you for taking the time to leave us a review. We truly appreciate your business and look forward to assisting you with your next automotive needs. We hope you have a great day.

May 04, 2017

Dealership Rating
Employee Rating

A wonderful experience My husband and I were looking to purchase a vehicle and we were greeted right away by Charles Archer. He was very friendly and very straightforward an More

by Meca16
Recommend Dealer
Yes
May 04, 2017

Casey Kia responded

Thank you for the positive review. We're happy to hear that Charles provided you with an amazing service. Customer satisfaction is very important to us and we work hard to make sure our customers walk away happy even if they do not purchase a car from us that day. We look forward to assisting you on your next visit when you are ready to make a vehicle purchase. Thank you for taking the time to leave us a review and we hope you have a wonderful day.

May 03, 2017

Dealership Rating
Employee Rating

Make a plan Our experience with Mr. Charles was wonderful. We learned alot through him. He made everything understandable. We will recommend him and this car deal More

by Mmiyauna7
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
May 03, 2017

Casey Kia responded

Thank you for the amazing positive review. We are happy Charles and the rest of the Casey KIA team were able to provide you with outstanding service. Customer satisfaction is important to us. Our associates try their best to provide all the relevant information you are seeking so that you can make a well-informed decision. Thank you for recommending us to your friends and family and we look forward to assisting you with your next automotive needs. Thank you and have a great day.

May 01, 2017

Dealership Rating
Employee Rating

Professional Came in to the dealership looking to buy a Kia Soul, and was met by Charles. Although we couldn't come to terms, throughout the time he was very profe More

by Sk8erMikez
Recommend Dealer
Yes
May 01, 2017

Casey Kia responded

Thank you for your positive feedback. We are glad that Charles was able to answer all of your questions and provide you with outstanding service even if you did not end up purchasing a vehicle from us this time. Our associates strive to offer the best customer service possible. We value your business and hope you come see Charles again when you are ready to buy. Again, thank you for the review and we hope you have a wonderful day.

April 28, 2017

Dealership Rating
Employee Rating

Quality & professionalism! My wife & I came into the dealership looking for a car of our own. We were fortunate enough to be taken care of by Charles, a wonderful & professional More

by Mattp1427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2017

Casey Kia responded

Thank you for the 5-star worthy review. We're happy to hear that Charles provided you with an amazing car-buying experience. Customer satisfaction is very important to us and we strive to ensure that our customers walk away happy each time. Thank you for taking the time to leave us a review. We look forward to seeing you for your next automotive needs. We hope you have a wonderful day.

April 27, 2017

Dealership Rating
Employee Rating

Buying Experience Charles goes above and beyond for his customers is very nice and friendly treats you as a if you were family I will send all my family and friends to More

by Bphilpott12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Apr 27, 2017

Casey Kia responded

Thank you for the 5-star worthy review. We're happy to hear that Charles provided you with a great, friendly experience. Customer satisfaction is important to us and we strive to ensure that our customers walk away happy each time. Thank you for your feedback and for recommending us to all your family and friends; we look forward to serving them in the near future. We appreciate your continued business and look forward to seeing you on your next service visit. Have a wonderful day.

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