Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 59

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
673 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

Write a Review

673 Reviews of Charles Archer

June 20, 2017

Dealership Rating
Employee Rating

He was a wonderful experience. I enjoyed the wonderful experience with Casey Kia Auto store. Charle showed us his professional side of how a sale person should conduct themselves as More

by Joyce 54
Recommend Dealer
Yes
Jun 20, 2017

Casey Kia responded

We're very pleased to know that we were able to make your experience with us a great one. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 19, 2017

Dealership Rating
Employee Rating

Overall Great Experience Overall I had a stress free and great experience. Charles was very knowledgeable and professional throughout the entire process. I would recommend hi More

by Mccracken25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson

Jun 19, 2017

Casey Kia responded

We are ecstatic to hear that our team, especially Charles, was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 18, 2017

Dealership Rating
Employee Rating

I enjoyed my experience today at Casey Kiai My experience with Casey Kia has been from 2009 when I brought my daughter in to purchase a car and afterwards I bought a 2013 Kia Forte fresh off the More

by Garner Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Thompson, Vernon Williams

Jun 19, 2017

Casey Kia responded

Congratulations on your new Kia Forte! Thank you for giving us this review, we appreciate you taking the time to give us this feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 14, 2017

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Employee Rating

Superb knowledge, competency plus genuine interest Charles Archer deserves the title of superb salesperson. He listened; he displayed genuine interest; he was totally knowledgeable, and most competent. More

by thepilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2017

Casey Kia responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 14, 2017

Dealership Rating
Employee Rating

New salesman Went to the Kia dealer with a tight budget and lots of questions. Day one Charles and Aaron Mcgiffin did what they could in a short period of time, ca More

by Rylie2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Bozeman, Laura Gayle, Aaron Mcgiffin

Jun 15, 2017

Casey Kia responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 14, 2017

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Employee Rating

He makes things happen!!! This dealership was top notch! Charles went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and More

by Desireej88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2017

Casey Kia responded

Congratulations on your new car! We are ecstatic to hear that our team was able to give you 100% customer satisfaction. We believe that our customers are our top priority and we will go above and beyond to deliver this. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

June 12, 2017

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Mr.Archer is an awesome salesman!!! Mr. Archer and his trainee where extremely pleasant, explained everything to me in great detail without having to ask, and answered all other question More

by Andreajohnson1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2017

Casey Kia responded

Thank you for the review! We are pleased to hear our team was able to answer all your questions and provide you with a five-star worthy experience. We look forward to working with you again, thank you and we hope you have a great day!

June 07, 2017

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Employee Rating

Great Experience The initial car buying experience is always the worst but Charles made me very comfortable. He is an excellent salesperson with great experience. Than More

by mrsgordon524
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 08, 2017

Casey Kia responded

We are ecstatic to hear that our team was able to give you 100% customer satisfaction by creating an atmosphere that was knowledgeable and quick to answer questions. We believe that our customers are our top priority and we will go above and beyond to deliver this. Thank you for your business and your time. We hope you have a great day and we look forward to working with you again in the future.

June 05, 2017

Dealership Rating
Employee Rating

Perfect Charles is the best. He becomes a friend. He was able to lowered my monthly payment. Gave me cheaper insurance options. Goes well above and beyond. I More

by Juli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2017

Casey Kia responded

Thank you for your review! We appreciate the time you took to leave us a review and we appreciate you as a customer. We're also glad to know that Charles was able to make your experience with us deserve a 5 star rating. Please feel free to come back for any of your automotive needs and we hope you have a great day!

May 29, 2017

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Employee Rating

SATISFIED Customer ! My credit is horrible ! And I have been stressing to get a car because I need reliable transportation ! And Charles made it such a peaceful, calm expe More

by jlwww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vernon Williams

May 30, 2017

Casey Kia responded

Thank you for your positive review. We are pleased to hear that Charles was able to get you into a dream car that fit your budget. Our sales associates do all they can to ensure they are providing an enjoyable and stress-free car buying experience for all of our customers. We hope you enjoy your new purchase and if you have any automotive needs in the future, we would be more than happy to be of assistance. Thank you and have a wonderful day!

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