Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 63

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
687 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

687 Reviews

Write a Review

687 Reviews of Charles Archer

March 29, 2017

Dealership Rating
Employee Rating

An introductory experience Mr. Archer is a sales rep who is just as personable as he is knowledgeable of the automotive industry. Although I didn't buy, he still took time to th More

by ejack022
Friendliness
Recommend Dealer
Yes
Mar 30, 2017

Casey Kia responded

Thank you for the 5 star worthy review. Mr. Archer is one of our most knowledgeable representatives. We're glad he was able to answer all of your questions so that, when you are ready, you can make the best informed car purchase. Our dealership prides itself on our high-quality customer service and we are happy to hear Mr. Archer fulfilled that for you. When you are ready to buy your dream car, we look forward to making that dream a reality. We hope you have a wonderful day.

March 22, 2017

Dealership Rating
Employee Rating

Great experience I had a great experience with Charles Archer. Mr. Archer was very nice, professional, honest, and friendly. I didn't buy at that time but I will defin More

by Tl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2017

Casey Kia responded

Thank you for the positive review. We are happy that Charles was able to provide you with exceptional customer service, as that is always our goal. We look forward to your return so that we may assist you again and possibly get you into your dream car. Please let us know if there is anything else we may do for you. In the meantime, have a great rest of your day!

March 22, 2017

Dealership Rating
Employee Rating

I was greeted very professionally. I was greeted very professionally by a sales associate named Charles Archer. I felt his objective was focused on Customer Satisfaction. Charles Archer More

by Tami's Suggies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Regan, Brandon Thompson

Mar 23, 2017

Casey Kia responded

Thank you for taking the time to leave us a 5 star worthy review. We are happy to hear that Charles, Brandon, and James were able to make your car-buying experience an exceptional one by providing outstanding customer service. Customer satisfaction is one of our main goals and we do whatever we can to above and beyond for our customers. Thank you again and we hope you have a wonderful day!

March 21, 2017

Dealership Rating
Employee Rating

Great deal He worked hard to make me happy. Good price and good monthly payments. Next thing you know I have me a new car. The dealership people are kind and fr More

by tpacheco58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2017

Casey Kia responded

Congratulations on your new vehicle! We're very pleased to know that Charles was able to make your experience with us a great one. Your feedback is helpful in making us better as a dealership and we plan on using it to better the experience of all our customers. Above all else, providing excellent customer service is our main goal and we hope you will be willing to come to us again in the future. Thank you for your time and we hope you have a wonderful day!

March 19, 2017

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Employee Rating

Helpful and informative The dealership was very clean and well organized. The employees and staff were very helpful and polite as well as kind. The met the needs of my whole More

by ArynRose01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. Customers are our main priority and your feedback is helpful in making us better as a dealership. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

March 15, 2017

Dealership Rating
Employee Rating

Great customer service!!! !!!!Charles was very Outstanding and in tune to my needs very kind and professional. Overall Casey KIA is perfect place to make your purchase the is v More

by Harisha Dary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles Archer was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day.

March 14, 2017

Dealership Rating
Employee Rating

Very good service Charles was very good at his job and gave very good service. I would go back to Charles to buy another vehicle he did well tell me about the cars I More

by Crockett!!50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

March 12, 2017

Dealership Rating
Employee Rating

IMPECCABLE Charles Archer is a great salesman, to him, you are more than a customer, you are a friend. And that's what makes the difference. Great Integrity and More

by Jaybee54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

March 09, 2017

Dealership Rating
Employee Rating

Great costumers services Charles did a great job helping me decide what to get and trying to make a good deal for me. Great salesperson I will back in 2 yeats for a new car. More

by Mariluz1961
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating. We're also very pleased to know that Charles was able to make your experience with us pleasant. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

March 01, 2017

Dealership Rating
Employee Rating

Hreat Customer Service Mr. Charles was great with helping me find the car that i want and then making it affordable for my budget! Would recommend to anyone! Thanks you! More

by Shakira Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

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