Charles Archer
Charles Archer at Casey Kia

Charles Archer | Page 64

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Contact Me
5.0
673 Reviews

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

Dealership Experience

10 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

673 Reviews

Write a Review

673 Reviews of Charles Archer

January 20, 2017

Dealership Rating
Employee Rating

Just lookin for a SUV Welling to work with you and will take all the time to help you get what you looking for . Listen to your want and needs and give you just that. More

by Zelda M Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 20, 2017

Dealership Rating
Employee Rating

Excellent customer service and knowledge of all products I would definitely recommend this dealership. They assisted me with my questions and gave me helpful tips about my vehicle. Definitely coming back soo More

by Abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 18, 2017

Dealership Rating
Employee Rating

Great service and very helpful!! They all went out of their way to help me when I needed it! I would definitely recommend! They all were very friendly and More

by Babydoll75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

January 17, 2017

Dealership Rating
Employee Rating

Amazing personal experience I had the very best experience I ever had at this dealership. Charles helped me out a lot and made me feel like a friend more than a customer. I recom More

by 2005Cummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 15, 2017

Dealership Rating
Employee Rating

Excellent customer service! Awesome job! Charles was excellent and was very pleasant during the whole process!! Would definitely recommend Charles to friends and family!! He did everything he More

by Shanam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2017

Casey Kia responded

Thank you for your review! We are glad to know that you enjoyed your experience at our dealership and that you felt we deserved such a great rating! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Please feel free to come back for any of your automotive needs and we hope you have a great day!

January 11, 2017

Dealership Rating
Employee Rating

Casey Kia Charles is a wonderful salesaman. He is very knowledgeable about his products and very patient and explaining everything. Would definitely go back More

by Bengekb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2017

Casey Kia responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Charles was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

January 03, 2017

Dealership Rating
Employee Rating

great customer service I was in need of a reliable vehicle at a reasonable price. I did not have good credit, so I was very happy when Mr Archer helped worked things out al More

by T. Pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

January 03, 2017

Dealership Rating
Employee Rating

The best of the best I I am a repeat customer for Casey Kia my experience with Charles archer was wonderful he was very professional and very knowledgeable and very under More

by darrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Jernigan

Jan 05, 2017

Casey Kia responded

Thank you for the review Darrell. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

December 31, 2016

Dealership Rating
Employee Rating

Excellent Salesmen I had your normal concerns coming into this dealership to buy a car, like many others. But I ran into a salesman (Charles Archer) who practically held More

by Stevehart00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

December 31, 2016

Dealership Rating
Employee Rating

Exceptional A-Plus service I recommend that if you are at Casey Kia make sure that you ask for Charles Archer. He is a very knowledgeable, helpful, truthful and respectful More

by Tia065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017

Casey Kia responded

Thank you for the review. We are ecstatic to hear that we could provide you with an excellent 5 star worthy service and that the entire experience was one of a kind. Customer satisfaction is our goal and we do all we can to go above and beyond to assure that. Knowing we could accomplish that here is wonderful news. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

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